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Care Coordinator Specialist
2 months ago
We are seeking a highly skilled and experienced Care Coordinator to join our team at Verity Healthcare. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.
Key Responsibilities:- Manage and coordinate care worker rotas to meet client needs, taking into account traveling time, holiday cover, and last-minute cancellations.
- Source and manage new care packages, building on existing ones to ensure continuity of care.
- Develop and implement operational practices to improve the delivery of care services.
- Maintain accurate and up-to-date digital records for clients and care workers using our bespoke system.
- Resolve customer queries in a timely manner, maintaining a positive company reputation.
- Ensure all operations are compliant with company and CQC standards.
- Contribute to the growth and service expansion targets set by the business.
- NVQ/QCF level 3 in Health and Social Care or equivalent.
- At least 2 years' experience working as a care coordinator for a Domiciliary Care Agency, with live-in care coordination experience preferred.
- Previous experience of using Care-Planner and/or CM2000.
- Excellent IT skills and knowledge of CQC Compliance.
- People management or team leading experience.
- Organized, methodical, and a good eye for detail.
- Flexibility to participate in on-call duties when required.
- Bike to Work Scheme.
- Company Pension Scheme.
- Enhanced rates for Bank Holidays.
- Holiday Pay.
- Sick Pay.
- Career progression and vocational qualification opportunities.
- Free award-winning training and ongoing support.
- Access to Workplace wellness scheme.
- Flexible Contract.
- Refer a Friend scheme for employees.
We are committed to providing a safe and supportive work environment for our staff and clients. If you are a motivated and experienced care professional looking for a new challenge, please apply for this exciting opportunity.
