Care Coordinator Specialist
1 week ago
Job Summary
The Care Coordinator Specialist will work within the Primary Care Network (PCN) team, providing coordination, administrative, and support to the clinical teams and other members of the team. The post holder will be primarily responsible for coordinating the PCN response to the Directed Enhanced Service requirements across PCN GP practices. Within this, there will be a strong focus on leading project work and collation of practice data. This will include identifying and understanding patient cohorts, patient engagement, and administrative tasks that support the smooth and effective running of the PCN. The administrative support to the primary care network will include activities such as organizing meetings, recording minutes, and action. The post holder will need to have excellent telephone communication skills to support our patients and also external providers such as care homes and safeguarding teams. The ideal candidate will also have excellent IT skills, be able to work in a fast-paced environment, and work well under pressure. We are looking for someone who is enthusiastic and able to work as a team but also using their own initiative. Ideally, we are looking for someone with experience with SystmOne, as well as having a good understanding of healthcare. However, full training and development will be provided.
Main Duties of the Job
This role will sit within the broader PCN primary care team as an extension of the wider provision available. The role requires the individual to be able to assess patient needs, helping patients to gain and use knowledge, skills, and confidence to become active participants in their care so that they can reach their self-identified health and wellbeing goals.
The role will act as a first point of contact for patients coming into the service where the post holder will assess the patient's engagement level coming into the service. For further information and guidance on the main duties for the role, please see the attached job description.
About Us
At Nottingham City GP Alliance, we strive to create an inclusive and collaborative environment where employees are empowered to make a difference. As a trusted provider of primary care services, we are committed to improving the health outcomes and experiences of our patients. By joining our workforce, you will have the opportunity to work alongside dedicated professionals, utilising your skills and expertise to positively impact the lives of individuals and families in our community.
Job Responsibilities
Please see the attached job description for more information regarding this role as well as role requirements.
Person Specification
Education
Essential
- NVQ Level 3, advanced level or equivalent qualifications or working towards or relevant work experience
Desirable
- Level 3 Certificate in Personal Training Motivational/sport coaching and interviewing skills qualification or equivalent experience.
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