Care Coordinator Specialist

1 month ago


Nottingham, Nottingham, United Kingdom Invest Solutions Ltd Full time
Care Coordinator Role Description

We are seeking a highly skilled Care Coordinator to join our team at Invest Solutions Ltd.

Key Responsibilities:

  • Ensure effective care package management, including rota management and client care needs.
  • Source and develop new care packages, as well as maintain existing ones.
  • Develop, implement, and execute operational practices that promote high-quality care.
  • Ensure continuity of care for new and existing clients.
  • Maintain accurate and up-to-date digital records for clients and care workers.
  • Resolve customer queries in a timely manner, maintaining a positive company reputation.
  • Ensure all operations are compliant with company and CQC standards.

Requirements:

  • NVQ/QCF level 3 in Health and Social Care or equivalent.
  • At least 2 years of experience as a care coordinator in a Domiciliary Care Agency.
  • Previous experience with Care-Planner and/or CM2000.
  • Excellent IT skills and knowledge of CQC Compliance.
  • People management or team leading experience.

Benefits:

  • Bike to Work Scheme.
  • Company Pension Scheme.
  • Enhanced rates for Bank Holidays.
  • Holiday Pay.
  • Sick Pay.
  • Career progression and vocational qualification opportunities.


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