Care Coordinator Specialist

5 days ago


Nottingham, Nottingham, United Kingdom Invest Solutions Ltd Full time
Job Title: Care Coordinator Specialist

We are seeking a highly skilled and experienced Care Coordinator Specialist to join our team at Invest Solutions Ltd in Nottinghamshire and Buckinghamshire. The successful candidate will be responsible for ensuring that care worker rotas are managed and matched to clients' needs, taking into account traveling time, holiday cover, and last-minute cancellations.

The salary for this role is approximately £32,000 - £42,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including bike-to-work scheme, company pension scheme, enhanced rates for bank holidays, holiday pay, sick pay, career progression opportunities, free award-winning training, access to workplace wellness schemes, flexible contract, and refer-a-friend scheme for employees.

Key Responsibilities:

  • Ensure that care worker rotas are managed and matched to clients' needs, taking into account traveling time, holiday cover, and last-minute cancellations.
  • Responsible for sourcing and managing new care packages and building on existing packages.
  • Provide insight into developing, implementing, and executing a successful operational practice across the care side of the business.
  • Improving and maintaining the continuity of care for new and existing care packages.
  • Maintain clear, accurate, appropriate, and up-to-date digital records for all clients and care workers within your area, using our bespoke system.
  • Responsible for cordially resolving customer queries in a timely manner within your area to maintain a positive company reputation.
  • Ensure all operations are company and CQC compliant.
  • Help develop the company's care worker community.
  • Arrange training and performance appraisals as required.
  • Contribute to the growth and service expansion targets set by the business.


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