Senior Community Liaison

2 weeks ago


Birmingham, Birmingham, United Kingdom Emeria UK Full time

**Emeria UK: A Leader in Residential Services**

We are proud to offer a range of residential services, including property management, maintenance, and customer care. Our team of dedicated professionals is committed to providing exceptional service to our residents, and we're looking for a skilled Development Manager to join our team.

**Responsibilities:**

  • Maintain a high profile around the development/office, ensuring our residents are checked within our requirements.
  • In the event of an emergency, call the appropriate response team or authorities.
  • Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens, and grounds clean and maintained through effective management of contractors.
  • Be responsible for all works being completed, raising orders, managing contractors, monitoring progress, and signing off completion.
  • Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
  • Build and maintain links with residents' family members, local authorities.
  • Maintain records in line with internal procedures, ensuring all data is protected and kept secure at all times.
  • Assist with sales listed with our partner company Retirement Homesearch, making new residents feel welcome and helping them settle in.

**Requirements:**

  • Natural communicator, with the ability to resolve issues and complaints effectively.
  • Able to operate Microsoft Office applications, and confident in learning new systems.

**Salary:** The estimated annual salary for this role is approximately £20,000 - £25,000, depending on experience.



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