Service Delivery Associate

7 days ago


Birmingham, Birmingham, United Kingdom Liaison Group Full time
At Liaison Group, we pride ourselves on being a place where everyone can succeed on merit. Our mission is to create a better future for our clients and communities by delivering exceptional customer service and expertise.

Job Requirements

We are looking for a highly motivated and organised individual to join our team as a Client Services Administrator. The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.

Key Responsibilities:

  • Provide administrative support to deliver exceptional customer service
  • Work as part of a regional Client Services team providing onsite support for our workforce solutions
  • Identify, report and review risks and issues that could impact client processes
  • Escalate issues where appropriate, identifying solutions and feeding back new processes to interested parties
  • Prioritise a high workload, ensuring additional tasks are completed accurately and on time
  • Ensure data security obligations concerning clients and the company are adhered to

Working with Us

We believe that working life should be a happy and healthy one, with the opportunities available that you need for continuous development.

We offer our staff excellent remuneration, working conditions, and support, as well as a wide variety of company benefits, including wellbeing programmes to provide ongoing support and assistance.

Salary: £30,000 - £35,000 per annum, depending on experience



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