Revenue Assurance Officer

2 days ago


Llandrindod Wells, Powys, United Kingdom POWYS COUNTY COUNCIL Full time
About the Job:
This is an excellent opportunity for a Revenue Assurance Officer to join our team at Powys County Council. In this role, you will be responsible for collecting and recovering Council Tax, Business Rates, Sundry Debts & Housing Benefit Overpayments. Your expertise in debt recovery and customer contact procedures will ensure that income is received promptly & efficiently in accordance with current legislation and procedures.

Key Accountabilities:
• Manage debt streams and develop strategies for recovery
• Provide specialized advice and guidance to customers regarding overpayment recovery and connected issues
• Collaborate with other teams to ensure seamless communication and information sharing
• Maintain accurate records and reports on debt recovery activities

Requirements:
• 3+ years of experience in debt recovery or a related field
• Strong understanding of legislation and procedures governing debt recovery
• Excellent analytical and problem-solving skills
• Ability to work independently and as part of a team

Salary Range: £32,000 - £42,000 per annum

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