Customer Operations Manager
1 month ago
We are seeking a highly skilled Customer Operations Manager to join our team at Marshmallow. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our customer service operations.
Your primary focus will be on building and maintaining strong relationships with our customers, identifying areas for improvement, and implementing process changes to drive efficiency and quality.
You will work closely with our customer service team to develop and implement strategies that meet the evolving needs of our customers.
Key responsibilities include:
- Developing and implementing customer service strategies to drive customer satisfaction and loyalty
- Collaborating with the customer service team to identify areas for improvement and implementing process changes
- Building and maintaining strong relationships with customers to ensure their needs are met
- Analyzing customer feedback and data to inform business decisions
- Developing and maintaining operational processes and procedures to ensure efficiency and quality
We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we would love to hear from you.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
Our team is passionate about delivering exceptional customer service and is committed to making a positive impact on our customers' lives.
We are an equal opportunities employer and welcome applications from diverse candidates.
-
Business Operations Manager
2 months ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...
-
Creative Operations Manager
3 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeSeeking a skilled Creative Operations Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff within a dynamic arts organization.Responsibilities:Coordinate the management of artists, production, and season staff to ensure a smooth operation.Line manage and support seasonal stage management...
-
Operational Arts Manager
4 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeAbout the Role:We are seeking an experienced Arts Administration Director to join our team at International Arts Manager. As a key member of our team, you will be responsible for managing the administrative, logistical, and welfare matters of artists, production, and season staff.Main Responsibilities:Welfare Management: Oversee the welfare of performing...
-
Sports and Leisure Operations Manager
2 weeks ago
London, Greater London, United Kingdom Leisure (Operations) Full timeJob OverviewWe are seeking a highly motivated and experienced Sports and Leisure Operations Manager to join our team at Places for People Group. As a key member of our operations team, you will play a critical role in driving membership numbers and delivering outstanding customer service.About the RoleThis is an exciting opportunity for a results-driven...
-
Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
-
Strategic Business Operations Manager
7 days ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...
-
Leisure Operations Membership Sales Manager
1 week ago
London, Greater London, United Kingdom Leisure (Operations) Full timeAbout the RoleWe are seeking an experienced Membership Sales Manager to join our Leisure Operations team. As a key member of our team, you will be responsible for driving membership sales and delivering outstanding customer service.With a strong focus on sales and customer satisfaction, you will work closely with our membership teams to create a friendly,...
-
Strategic Business Operations Director
1 week ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Senior Business Operations Manager to join our Product, Tech and Data team. As a key member of the leadership team, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO).The ideal candidate will have proven experience as a Business Manager or...
-
Financial Operations Manager
2 days ago
London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full timeJob SummaryWe are seeking a highly experienced Financial Director to join our team at Atlantic Labs Manager GmbH. The successful candidate will oversee treasury operations, e-money management, liquidity, and optimize financial resources.ResponsibilitiesTreasury Management: Develop and implement safeguarding and reconciliation procedures in line with...
-
Customer Service Ambassador
2 weeks ago
London, Greater London, United Kingdom Leisure (Operations) Full timeWe are Places for People Group, a social enterprise that believes in the power of community. Our mission is to build homes and deliver services that enable everyone to thrive. At Places Leisure, we're changing lives by creating active places and healthy people.We're not your typical company. We apply our core philosophy to our people as well as our...
-
Business Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...
-
Strategic Arts Operations Coordinator
3 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeCompany OverviewInternational Arts Manager is a dynamic organization dedicated to delivering exceptional live performances and artistic experiences.About the RoleWe are seeking an experienced Strategic Arts Operations Coordinator to join our team. This key role will be responsible for managing administrative, logistical, and welfare matters of artists,...
-
Business Manager
1 month ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...
-
Reception and Customer Service Team Member
3 weeks ago
London, Greater London, United Kingdom Leisure (Operations) Full timeWe're seeking a talented Reception and Customer Service professional to join our team at Leisure (Operations). As a Placemaker, you'll play a vital role in delivering exceptional customer experiences and driving sales growth in our leisure centers.About the Role:You'll be the first point of contact for our members and customers, providing a warm and...
-
Strategic Business Operations Coordinator
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Key ResponsibilitiesCollaborate with cross-functional teams to drive...
-
Product and Business Operations Specialist
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive...
-
Operations Director
1 month ago
London, Greater London, United Kingdom International Arts Manager Full timeWe are seeking a highly skilled and motivated individual to fill the role of Operations Manager - Arts and Culture at International Arts Manager. This dynamic position requires a flexible and efficient individual who is passionate about the arts and our organization's values.Key ResponsibilitiesCoordinate and manage the administrative tasks of our artistic...
-
Financial Operations Director
7 days ago
London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full timeKadmos Technologies is part of Atlantic Labs Manager GmbH, a Berlin-based fintech firm with operations in regulated environments. The company is seeking an experienced Financial & Operations Manager to lead safeguarding and treasury management efforts.Key ResponsibilitiesDevelop and implement risk management strategies aligned with regulatory requirements...
-
Arts Management Coordinator
2 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeJob SummaryWe are seeking a highly organized and detail-oriented Arts Management Coordinator to join our team at the International Arts Manager.This is a full-time position that requires excellent communication and project management skills, with a focus on supporting the smooth operation of our organisation.About the RoleThe successful candidate will be...
-
Leading Treasury Operations Specialist
7 days ago
London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full timeAn experienced Financial Director is required to oversee treasury operations, e-money management, liquidity, and optimize financial resources. The role will ensure financial stability and growth while adhering to regulatory requirements.This position involves managing e-money, treasury operations, safeguarding accounts, reconciliation, cash management, and...