Customer Experience Officer
2 weeks ago
The Child Care Services Coordinator at Traid is responsible for managing home collection services, ensuring smooth operations, and delivering exceptional customer experiences. This role requires strong communication and organizational skills, with a focus on meeting customer needs.
We offer a competitive salary of £26,000 - £31,000 per annum, depending on experience.
Key Responsibilities:- Manage and coordinate home collection bookings, ensuring timely and efficient service delivery.
- Respond to customer inquiries, resolve issues promptly, and maintain high-quality relationships.
- Collaborate with internal teams to ensure seamless operations and achieve business objectives.
- Perform administrative tasks, such as data entry and reporting, to support team efforts.
- Proven experience in customer service and administration roles, with excellent communication and problem-solving skills.
- Ability to work collaboratively as part of a team, with a focus on delivering exceptional customer experiences.
- Proficiency in Microsoft Office and CRM systems.
- Familiarity with London boroughs and postcodes is beneficial.
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Dream Travel Experience Designer
2 weeks ago
London, Greater London, United Kingdom Intrepid Experience Full timeAt Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...
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Customer Experience Enhancement Officer
1 week ago
London, Greater London, United Kingdom Severn Trent Full timeRole DescriptionThe Customer Experience Enhancement Officer plays a vital role in improving customer satisfaction by communicating directly with customers through various channels and resolving issues efficiently. Working collaboratively with stakeholders, you will contribute to the delivery of exceptional service while promoting a culture of innovation and...
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Expert ServiceNow Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...
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Customer Experience Representative
2 days ago
London, Greater London, United Kingdom Recooty Full timeRole Overview: As a Hybrid Customer Service Representative at Recooty, you will play a vital role in delivering exceptional customer experiences. This position offers a unique blend of remote and in-office collaboration, ensuring flexibility and work-life balance.Key Responsibilities:Provide timely and courteous support to customers via phone, email, and...
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Customer Experience Strategist
2 weeks ago
London, Greater London, United Kingdom The School of Life Full timeAt The School of Life, we are seeking an experienced Customer Experience Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing campaigns to drive customer engagement and loyalty.Job Summary:We are looking for a highly skilled professional with a minimum of 5 years...
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Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom Kroo Bank Ltd Full timeAbout Kroo Bank LtdKroo Bank Ltd is a cutting-edge fintech company that's redefining banking. We're passionate about empowering individuals to take control of their finances while fostering positive social and environmental impact.Our team is collaborative, ambitious, and driven by a shared vision of making banking simple, fair, and rewarding. As part of our...
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Customer Experience Champion
3 weeks ago
London, Greater London, United Kingdom Luware AG Full timeLuware AG is a leading SaaS provider specializing in innovative contact center and conversation recording solutions.Job SummaryWe are seeking an experienced Customer Success Manager to ensure outstanding support for our customers within Compliance Engineering.This unique role is based at our office in London, offering a dynamic, motivating working...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom Hannover Re Full timeJob SummaryWe are seeking a skilled Customer Experience Manager to join our team at Hannover Services in London.About the RoleThe Senior Client Host will be responsible for delivering exceptional customer service to all visitors, staff, and stakeholders. This includes being the first point of contact for office inquiries and the first line of support for...
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Customer Experience Strategist
3 weeks ago
London, Greater London, United Kingdom Luware AG Full timeLuware AG: A Leading SaaS ProviderFounded in 2010, Luware is a renowned SaaS company specializing in innovative contact center and conversation recording solutions.We're committed to growth and innovation, fostering a culture that values agile methodologies and flexible work arrangements.This unique role is based at our London office.Your...
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Customer Experience Champion
2 days ago
London, Greater London, United Kingdom Napo Limited Full timePet Insurance Customer Support RoleNapo Limited is seeking a skilled and experienced Customer Support specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our pet insurance customers.The ideal candidate will have 3+ years of live chat, email and phone...
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Customer Experience Coordinator
1 week ago
London, Greater London, United Kingdom The Landmark London Full timeThe Landmark London seeks an experienced Front Office Shift Leader to manage its front office team.As a seasoned professional, you will bring expertise in customer service, staff supervision, and operational management. Your primary responsibility will be to ensure seamless front desk operations, maintain high levels of guest satisfaction, and develop your...
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Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeAs Customer Experience Manager at The Royal Horseguards, you will play a key role in ensuring that every guest has an exceptional experience. You will lead the Front Office team, drive sales, and work closely with other departments to deliver seamless experiences.Your Key ResponsibilitiesLead the Front Office team and drive sales growthWork closely with...
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Customer Experience Specialist
1 week ago
London, Greater London, United Kingdom Kroo Full timeKroo: A Fintech CompanyWe're a dynamic fintech company on a mission to revolutionize the banking industry. At Kroo, we believe in empowering individuals to take control of their financial futures and achieve their goals. Our values of integrity, transparency, and honesty guide everything we do.We're seeking a talented Customer Support Specialist to join our...
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Customer Experience Coordinator
1 week ago
London, Greater London, United Kingdom Love Holidays Full timeAbout the RoleAs a Customer Experience Coordinator, you will play a vital role in ensuring that our customers receive exceptional service and support throughout their journey with Love Holidays. This is a fantastic opportunity to develop your skills and build a successful career in customer-facing roles.Key ResponsibilitiesManage customer inquiries and...
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Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom Granola inc Full timeWe are seeking a highly skilled Customer Experience Architect to join our team at Granola inc. This is an exceptional opportunity for someone who is passionate about delivering world-class customer experiences and driving growth in a fast-paced, design-led environment.About the Role:This role involves wearing many hats, from building our entire customer...
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Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Kairos Recruitment Full timeAbout Kairos RecruitmentKairos Recruitment is seeking an experienced Customer Service Manager to lead their customer service team as Head of Customer Service.Job OverviewThis is a fantastic opportunity to join a leading litho and digital printing company recognised for its commitment to quality and exceptional service.You will collaborate closely with the...
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Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom Freshminds Full timeJob OverviewFreshminds is seeking an experienced Customer Experience Manager to assess and optimize our current customer journey.About the RoleEnsure seamless communication and aftercare for customers post-engagement with Freshminds.Collaborate with the Data & Analytics team to collect customer feedback across various touchpoints.Key Responsibilities:Analyze...
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Customer Experience Professional
2 weeks ago
London, Greater London, United Kingdom Office Angels Full time**About Our Client**Our client is a leading organisation that strives to deliver exceptional service to their valued customers. They are seeking an experienced customer-focused professional to join their team and contribute to achieving this goal.**Salary and Benefits**The annual salary for this position is estimated to be around £45,000 - £60,000,...
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Customer Experience Specialist
2 months ago
London, Greater London, United Kingdom Crezco Limited Full timeWe are a technology-driven payments company with a mission to make money easy. Our goal is to reduce trade friction, improve the user experience, and speed up economic progress everywhere.About the role:As a Customer Support Agent, you will be representing Crezco to our customers as their first point of contact for queries across our product suite; helping...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Saga Plc Full timeAbout This RoleWe are seeking a highly skilled Duty Officer to join our team at Saga Plc. As a key point of contact for our customers, you will be responsible for delivering exceptional customer experiences and resolving any issues that may arise during their holiday.Main ResponsibilitiesAction and resolve client issues from the day of pick up to the day of...