Customer Service Champion
1 day ago
We are seeking a Customer Service Champion to join our team as an F&B Supervisor. In this role, you will be responsible for delivering exceptional customer service and leading the team to achieve high standards.
Key responsibilities:
- Be the face of the outlet, ensuring a smooth and memorable experience through supervision and coaching of the team.
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- Work closely with restaurant management to develop and implement strategies to drive sales and improve customer satisfaction.
In this role, you will have the opportunity to develop your leadership skills and contribute to the success of our team.
Requirements:
- An enthusiastic and energetic personality, with a passion for providing excellent customer service.
- Strong experience in a busy, fast-paced environment.
- Basic IT and admin skills.
- Excellent communication skills, both verbal and written.
- Confidence to supervise teams.
What we offer:
- A competitive salary of £22,000 - £32,000 per annum, depending on experience.
- Service-based annual leave (increasing up to a maximum of 5 extra days).
- Employee & Friends/Family discounted rates at Heeton-operated hotels and brand employee travel programme.
- Life Assurance, Income Protection and Employee Assistance schemes.
- Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more.
-
Glasgow, Glasgow City, United Kingdom Colliers Full timeColliers is a leading commercial real estate services company, providing a full range of services to clients and investors on a local, national and international scale.This role is an exciting opportunity to join our team as a Customer Experience Champion at G1 in Glasgow. You will be working Monday to Friday, 0800-1730 / 0830-1800 hrs.Job OverviewThe role...
-
Customer Experience Champion
2 days ago
Glasgow, Glasgow City, United Kingdom 2022 - Chief Operating Office Full timeJob SummaryVirgin Money is seeking a Digital Service Advisor to join our digital banking innovation team. This role involves working with customers to resolve their queries and issues, as well as staying up-to-date with the latest digital trends and tools.Key ResponsibilitiesTroubleshoot in-app queries and guide customers through digital solutions.Empower...
-
Shop Standards Champion
2 days ago
Glasgow, Glasgow City, United Kingdom Entain Group Full timeJob SummaryWe are seeking a skilled and enthusiastic Shop Standards Champion to join our team at Entain. This role is ideal for someone who is passionate about delivering exceptional customer experiences and driving standards in our betting shops.Main DutiesDevelop and implement strategies to maintain high shop standards, promoting a positive and engaging...
-
Customer Experience Champion
3 weeks ago
Glasgow, Glasgow City, United Kingdom Monsoon Full timeAre you a driven and results-oriented individual who is passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a proven track record of achieving sales targets? If so, we want to hear from you! As a Brand Sales Assistant at Monsoon, you will play a critical role in driving the success of our stores and...
-
Customer Experience Champion
4 weeks ago
Glasgow, Glasgow City, United Kingdom Mamas & Papas Full timeAbout UsMamas & Papas is a leading retailer of baby products, dedicated to providing exceptional customer experiences. Our stores are the warm and welcoming face of our brand, where customers can find expert advice and guidance on all aspects of parenting.
-
Customer Experience Champion
1 month ago
Glasgow, Glasgow City, United Kingdom Tesco Partners Full timeWe're looking for someone to help us spread Christmas cheer to households across the nation. As a festive colleague, you'll work a minimum of 12 guaranteed hours each week, helping our customers and communities.Our purpose is to serve our customers, communities, and planet a little better every day. We're committed to being a fully inclusive and accessible...
-
Retention Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom esure Group Full timeUnlock a Rewarding Career at esure GroupWe are seeking an exceptional Retention Specialist to join our team and drive customer satisfaction. As a key member of our retention team, you will play a pivotal role in developing and implementing strategies to enhance customer experience.About the RoleThis is a unique opportunity for a results-driven individual to...
-
Customer Service Manager
6 days ago
Glasgow, Glasgow City, United Kingdom Belstaff Full timeAbout BelstaffWe're a functional clothing brand that champions material innovation and celebrates the joy of the journey. Our history is marked by collaborations with those who challenge the ordinary, and we've designed protective suits for racecar drivers, windproof smocks for Marines, and insulating clothing for mountaineers.Role OverviewWe're seeking an...
-
Team Lead and Customer Experience Champion
2 days ago
Glasgow, Glasgow City, United Kingdom CV-Library Full time**Job Summary:**Adecco is a disability-confident employer and is committed to building a supportive environment for career development in Inverurie.This position offers a competitive compensation package including a competitive hourly rate of £12 per hour. You will also have the opportunity to work outdoors and develop your skills in customer service.About...
-
Client Experience Champions
2 days ago
Glasgow, Glasgow City, United Kingdom Teleperformance Careers Full timeTeleperformance Careers is seeking highly skilled and motivated individuals to join our team as Service Excellence Specialists. This office-based role in Glasgow offers a unique opportunity to develop your skills and advance your career, with a competitive salary of £12.20 per hour.About the PositionAs a Service Excellence Specialist, you will play a key...
-
Guest Experience Champion
2 days ago
Glasgow, Glasgow City, United Kingdom Point A Hotels Full timeJob DescriptionWe are seeking a highly motivated and experienced individual to join our team as a Front Desk Manager. The successful candidate will be responsible for leading our front-of-house team, providing exceptional customer service, and ensuring a seamless guest experience.Key responsibilities include:Managing the front desk team to deliver excellent...
-
Customer Experience Coordinator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Crew Clothing Full timeKey ResponsibilitiesWe are seeking a Customer Experience Coordinator to join our team at Crew Clothing. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and creating a shopping experience that delights customers.The ideal candidate will have a strong background in customer service, with...
-
Chief Customer Experience Director
4 weeks ago
Glasgow, Glasgow City, United Kingdom Nestlé SA Full timeCompany OverviewAs a leading global food and beverage company, Nestlé SA is committed to delivering exceptional customer experiences across our brands. Our boutique teams are at the forefront of this mission, and we're looking for a seasoned leader to drive our culture of elevated service.Job SummaryWe're seeking a strategic Boutique Leader to take...
-
Customer Service Specialist
1 day ago
Glasgow, Glasgow City, United Kingdom Barclays Bank PLC Full timeAre you passionate about delivering exceptional customer service? Do you have a knack for resolving complex customer needs and providing personalized solutions?We are seeking a highly skilled Senior Customer Service Advisor to join our team at Barclays Bank PLC. As a Senior Customer Service Advisor, you will be responsible for providing top-notch customer...
-
Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...
-
Customer Service Representative
2 days ago
Glasgow, Glasgow City, United Kingdom Barclays Bank Plc Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Barclays Bank Plc. As a key member of our business banking team, you will be responsible for providing exceptional customer service while resolving complex customer needs and requests. About the Role: This role requires excellent communication skills, problem-solving...
-
Customer Service Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Mcqueens Dairies Full timeAs a Customer Service Specialist at McQueens Dairies, you will be responsible for providing exceptional customer service to our existing customers. You will be the first point of contact for those looking to cancel their accounts and will use your customer service skills to resolve any issues they may have.The successful candidate will have experience in...
-
Customer Service Ambassador
4 weeks ago
Glasgow, Glasgow City, United Kingdom SSP Group Full timeAt SSP Group, we're passionate about delivering exceptional customer experiences across the globe. As a Customer Service Ambassador, you'll be the face of our brand, providing top-notch service to customers in one of our exciting locations.With competitive pay rates of £11.86 per hour, this is an excellent opportunity to grow your skills and career in a...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Sparscotland Full timeJob Title: Customer Service RepresentativeAt Sparscotland, we are looking for a dedicated individual to join our store team as a Customer Service Representative.This is an exciting opportunity to deliver excellent customer service and support in a fast-paced retail environment.We estimate the salary for this position to be around £18,000 - £22,000 per...
-
Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Lloyds Banking Group Full timeAbout this roleWe are seeking a talented and caring individual to join our team as a Customer Support colleague. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer queries, and ensuring that our customers receive the best possible experience.Your key responsibilities will include:Providing...