Front Desk Ambassador

7 days ago


Manchester, United Kingdom RBH Full time

About the Role

We are looking for an exceptional Front Desk Ambassador to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our hotel staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Your Key Responsibilities

  • Welcome and check in guests, ensuring a smooth and efficient process
  • Provide exceptional service, responding to guest queries and resolving any issues that may arise
  • Work collaboratively with other departments to ensure seamless guest experience
  • Be proactive in promoting our hotel's amenities and services

What You'll Need

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Previous customer service experience, preferably in a hotel or hospitality setting
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A fun and supportive team environment
  • Discounted hotel room rates and free meals on duty

About Us

RBH Hospitality Management is a leading hospitality company, committed to delivering exceptional guest experiences and providing a positive working environment for our team members. We value diversity and inclusion, and are committed to creating a workplace where everyone feels valued and respected.


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