Desktop IT Support Expert

7 days ago


London, Greater London, United Kingdom TransPerfect Full time
IT Support Role at TransPerfect

We are looking for a skilled Desktop IT Support Expert to join our team in London. As a key member of our support team, you will be responsible for providing high-quality support to our clients.

Responsibilities include:

  • Installation, configuration, and maintenance of desktop computers and peripherals
  • Responding to customer inquiries via phone or email
  • Resolving technical issues related to hardware and software
  • Logging and reporting incidents according to established procedures

Requirements:

  • Excellent problem-solving and analytical skills
  • Proficiency in Microsoft Office software
  • Ability to work well under pressure and meet deadlines
  • Basic knowledge of cybersecurity best practices

Estimated Salary: £32,000 - £45,000 per annum, depending on experience.


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