Desktop Support Specialist

9 hours ago


London, Greater London, United Kingdom IBU Consulting Pvt Ltd Full time
Job Summary:
IBU Consulting Pvt Ltd is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and expertise in various areas, including O365 teams, Outlook, OneDrive, and cloud environments. The ideal candidate will have at least 8 years of experience in desktop support and possess excellent communication skills.

About the Role:
We are looking for an expert in O365 applications, with extensive knowledge of cloud infrastructure, network administration, and operating system deployment. The successful candidate will be responsible for troubleshooting, resolving technical issues, and ensuring seamless operations across all systems. Additionally, this role requires strong analytical and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams.

Responsibilities:
• Provide comprehensive technical support for O365 teams, Outlook, and other cloud-based applications
• Troubleshoot and resolve complex technical issues related to cloud environments and network administration
• Collaborate with internal teams to ensure seamless operations and efficient workflow
• Develop and implement effective solutions to improve overall IT infrastructure and performance

Requirements:
• At least 8 years of experience in desktop support
• Expertise in O365 teams, Outlook, OneDrive, and cloud environments
• Strong understanding of network administration and operating system deployment
• Excellent analytical and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Strong collaboration and teamwork skills

Salary:
The estimated salary range for this position is $80,000-$110,000 per annum.

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