Desktop Technical Specialist
24 hours ago
We are seeking an experienced Desktop Support Associate to join our team in London. The successful candidate will provide technical assistance to our clients' desktop and desk-side environments, ensuring seamless system functionality.
As a skilled IT professional, you will be responsible for administering various IT environments, including PC build and configuration, application software, SCCM, and printing. You will also provide excellent communication skills and culturally sensitive support to colleagues across the business.
Responsibilities:
- Provide technical support to desktop and desk-side environments.
- Administer various IT environments, including PC build and configuration, application software, SCCM, and printing.
- Liaise with other teams to ensure timely resolution of issues.
Requirements:
- Previous experience in providing 2nd line IT support in a similar role, ideally within the investment banking industry.
- Strong knowledge of MS Windows, Citrix Receiver, MS Office, and line-of-business applications.
- Familiarity with desktop and laptop hardware, video cameras, telephone handsets/headsets, and mobile phones.
- Excellent communication skills and the ability to provide support in a culturally sensitive manner.
Competitive Salary: £45,000 - £65,000 per annum, dependent on experience.
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