Technical Help Specialist
3 days ago
About PCW Solutions
We offer fast, personalized, efficient, and high-quality IT solutions to small and large businesses. Our mission is to help businesses purchase, install, and maintain the best IT infrastructure for their needs.
Salary and Benefits
The salary range for this role is £39,000 - £43,000 dependant on experience. Additionally, we offer a competitive benefits package.
Role Responsibilities
The Technical Help Specialist will be responsible for providing technical support, troubleshooting desktop computers, printer support, and computer repair on a day-to-day basis.
Requirements
- Strong technical support and troubleshooting skills
- Experience in computer repair
- Excellent communication and interpersonal skills
- Able to work well in a team environment
- Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
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