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Front of House Operations Manager

2 months ago

Burnley, Lancashire, United Kingdom Major Talent Full time
Job Title: Front of House Manager

Major Talent is seeking a dedicated Front of House Manager to lead our guest-facing operations at a premier luxury hotel and spa resort in Burnley, Lancashire.

Key Responsibilities:
  • Oversee front of house operations, ensuring smooth service from arrival to departure.
  • Lead and train front desk, concierge, and guest-facing teams to deliver excellent customer service.
  • Coordinate with housekeeping, maintenance, and food & beverage teams to ensure seamless guest experiences.
Benefits:
  • Competitive salary (£30,000 - £33,000 per year, based on experience)
  • Company pension
  • Discounted or free food
  • Employee discount on services and dining
  • Free on-site parking
  • Complimentary gym membership
  • Sick pay
  • Provided uniform

This is a full-time, on-site role in Burnley, Lancashire. Applicants should be able to reliably commute or be prepared to relocate.