Restaurant Operations Manager

4 weeks ago


Burnley, Lancashire, United Kingdom Rotherwood Full time

Restaurant Operations Manager

Rotherwood is seeking an experienced Restaurant Operations Manager to oversee the daily operations of our restaurant and bar. This role demands exceptional leadership, a dedication to outstanding customer service, and a strong background in hospitality management.

Key Responsibilities:

  • Operations Management: Oversee daily operations to ensure seamless service and quality standards.
  • Manage staff rostering, holiday requests, and payroll tasks.
  • Ensure accurate financial tracking, including cash-ups, ledger reconciliation, and month-end reporting.
  • Maintain operational knowledge of the EPOS system and make necessary updates.

Customer Service:

  • Prioritise customer service and guest needs in decision-making.
  • Address and resolve complaints, escalating when necessary.
  • Ensure the team proactively gathers and addresses allergy information.

Team Leadership and Development:

  • Lead, motivate, and manage front-of-house and bar staff.
  • Conduct appraisals, manage performance, and handle staff absences.
  • Implement and document training programs for all team members.
  • Delegate tasks based on business needs and staff capabilities.

Requirements:

  • Previous experience in a similar role within the hospitality industry, preferably in a high-end restaurant or hotel environment.
  • Proven leadership and management skills, with the ability to inspire and motivate a team to achieve excellence.
  • A commitment to delivering exceptional customer service, with strong communication skills.


  • Burnley, Lancashire, United Kingdom Baxendale Mason Ltd Full time

    At Baxendale Mason Ltd, we are seeking a highly skilled Restaurant Operations Manager to lead our dining experience. This is a rare opportunity for someone with a passion for fine dining, fine wines, and exceptional service to join our outstanding team in a luxurious boutique hotel setting.Key Responsibilities:Lead the restaurant team, ensuring the highest...


  • Burnley, Lancashire, United Kingdom Rotherwood Full time

    About Rotherwood:Rotherwood is a renowned hospitality group with a strong presence in Lancashire. Our client, a family-focused restaurant located within a stunning resort, is part of our esteemed portfolio.Job Overview:We are seeking an experienced and dedicated Restaurant Manager to lead our team. Reporting to the Food & Beverage management, you will...


  • Burnley, Lancashire, United Kingdom The Entertainer Full time £27,800

    The Entertainer is seeking an experienced Restaurant Operations Manager to join their team in Burnley, Lancashire. This full-time, permanent role offers a competitive salary of £27,800 per annum, along with an impressive range of benefits.About the RoleAs a Restaurant Operations Manager, you will be responsible for supporting the Store Manager in achieving...


  • Burnley, Lancashire, United Kingdom Rotherwood Full time

    We are seeking a skilled Restaurant Supervisor to support the day-to-day running of our restaurant service at Rotherwood.Key Responsibilities:Assisting with staff management and training new staff members.Running the restaurant service and waiting on during busy periods.Supporting the management team in maintaining high standards.Requirements:Experience of...


  • Burnley, Lancashire, United Kingdom Major Talent Full time

    We are seeking a highly skilled and experienced Restaurant Manager to lead our vibrant, family-focused restaurant at a luxury hotel and spa resort in Lancashire. The successful candidate will oversee the daily operations, ensuring the smooth and efficient running of the restaurant while delivering exceptional guest service.Key Responsibilities:Manage all...


  • Burnley, Lancashire, United Kingdom nando's Full time

    Our Restaurant TeamWe're on the search for exceptional individuals to join our dynamic team as Back of House Nandocas.About the RoleThe role of a Back of House Nandoca is multifaceted, involving the preparation and cooking of high-quality meals to meet the expectations of our valued guests. This position requires attention to detail, a passion for delivering...

  • Restaurant Supervisor

    2 weeks ago


    Burnley, Lancashire, United Kingdom Rotherwood Full time

    About Rotherwood:Rotherwood is a vibrant and family-focused restaurant located within a stunning resort in Lancashire. Serving guests from breakfast through to dinner, we offer delicious meals throughout the day, catering to locals and visitors from their hotel.Position Overview:We are seeking an experienced and dedicated Restaurant Manager to lead our team....


  • Burnley, Lancashire, United Kingdom ROTHERWOOD RECRUITMENT (2020) LIMITED Full time

    Restaurant Supervisor Job DescriptionWe are seeking a skilled Restaurant Supervisor to join our team at ROTHERWOOD RECRUITMENT (2020) LIMITED.Key Responsibilities:Staff Management: Assist with managing staff and provide guidance on maintaining company standards.Training and Development: Train new staff and ensure they are equipped to provide excellent...


  • Burnley, Lancashire, United Kingdom Diamond Chef Recruitment Full time

    Restaurant Manager 5 Star HotelWe are a 5* Luxury Boutique Hotel with a 1 AA Rosette standard restaurant, offering a warm welcome to our guests. Our emphasis is on quality produce and outstanding service. As a senior member of our team, you will be responsible for opening, overseeing, and closing our beautiful Brasserie on a daily basis. You will need to be...


  • Burnley, Lancashire, United Kingdom HTE Recruitment Full time

    We are seeking an experienced Head Chef to join our team in Burnley, Lancashire. The successful candidate will have a proven track record of delivering high-quality cuisine in a restaurant with rooms, banqueting facilities, and weddings. Key responsibilities include organizing events, pre-planning prep lists, and running the restaurant service.Previous...


  • Burnley, Lancashire, United Kingdom nando's Full time

    We're looking for passionate individuals to join our Nando's team as Back of House Nandocas. As a key member of our kitchen team, you'll be responsible for preparing and cooking our delicious PERi-PERi meals to wow every guest.As a Back of House Nandoca, you'll be part of a dynamic team that's dedicated to providing an exceptional dining experience. Your...


  • Burnley, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals in Burnley is seeking a skilled Kitchen Operations Specialist to join our kitchen team. As a Kitchen Operations Specialist, you will be responsible for managing a specific section of the kitchen, ensuring high culinary standards are met consistently.Key Responsibilities:Oversee the preparation and presentation of dishes in your assigned...


  • Burnley, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Burnley, United Kingdom.Key Responsibilities:Assist the Head Chef in menu planning and food preparation.Supervise the kitchen team and ensure smooth operation during service.Ensure all dishes are prepared to the highest standard and delivered on...


  • Burnley, Lancashire, United Kingdom ENGINEERINGUK Full time

    About ENGINEERINGUKENGINEERINGUK is a dynamic and fast-paced organization that values its employees. As a member of our team, you'll have the opportunity to work in a unique environment where no two days are the same.


  • Burnley, Lancashire, United Kingdom CRC Evans Full time

    **Warehouse Operations Manager Role**We are seeking a highly experienced Warehouse Operations Manager to lead our warehouse operations team. As a key member of our supply chain organization, you will be responsible for ensuring efficient and effective warehouse operations.Your primary focus will be on developing and implementing processes to optimize stock...


  • Burnley, Lancashire, United Kingdom 24x7 Group Full time

    About the RoleWe are seeking a Senior Operations Manager to lead operations across Lancashire, ensuring customers needs are met, staff are managed effectively and you are following direction from the Group Management Team.


  • Burnley, Lancashire, United Kingdom beBee Professionals Full time £35,000 - £45,000

    We are seeking a skilled Site Operations Manager to join our team at beBee Professionals. The successful candidate will be responsible for overseeing construction projects in the UK, ensuring they are completed on time, within budget, and to the highest quality and safety standards.Key Responsibilities:Manage site operations, ensuring all work is carried out...


  • Burnley, Lancashire, United Kingdom Diaverum Full time

    Job Title: Healthcare Operations ManagerDiaverum is seeking an experienced Healthcare Operations Manager to lead the Burnley clinic. The successful candidate will be responsible for ensuring medical excellence and meeting financial performance objectives.Full operational and clinical management of the clinic(s), maintaining high care and quality...


  • Burnley, Lancashire, United Kingdom nando's Full time

    We're on the hunt for talented and passionate individuals to join our dynamic Back of House team at Nando's. As a Restaurant Back of House Nandoca, you'll be an integral part of our kitchen, working together to deliver an exceptional dining experience for our guests. Your role will involve preparing and cooking a wide variety of dishes to Nando's high...


  • Burnley, Lancashire, United Kingdom Diaverum AB Full time

    Job Title: Clinical Operations ManagerDiaverum AB is seeking a highly skilled Clinical Operations Manager to lead the operational and clinical management of our dialysis clinics. The successful candidate will be responsible for ensuring high-quality care and outcomes, maintaining compliance with policies and regulations, and driving continuous improvement...