Learning and Development Assistant

7 days ago


Hailsham, East Sussex, United Kingdom Protocol Education Full time

About the Role:

Protocol Education is recruiting a Student Support Assistant to join a school that provides a nurturing educational experience for children with social, emotional, and mental health needs.

The successful candidate will work as part of a team responsible for developing and delivering provisions for children who require a positive approach to achieve the best possible outcomes.

Key Responsibilities:

  • Employ effective communication skills to establish rapport and build positive relationships with pupils.
  • Utilize de-escalation techniques and strategies to identify and respond to potential conflict situations.
  • Employ therapeutic approaches to support pupils in managing their emotions and behaviour effectively.
  • Provide immediate support to pupils experiencing emotional distress or exhibiting challenging behaviour.
  • Maintain accurate and up-to-date records of incidents, interventions, and outcomes.
  • Support class teams with small group or individual interventions.

Person Specification:

  • Experience in a similar role, preferably within an SEMH therapeutic special school or a related setting.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills, including empathy and patience.
  • Familiarity with therapeutic interventions and approaches for supporting pupils with SEMH needs.
  • Ability to remain calm and composed in high-pressure situations.
  • Proficient in maintaining accurate records and producing written reports.

What We Offer:

Protocol Education is committed to safeguarding and promoting the welfare of children. We offer FREE online safeguarding and Prevent Duty training to all our workers.



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