Retail Store Leader

1 week ago


Edinburgh, Edinburgh, United Kingdom Flannels Full time
Job Title: Retail Store Leader

Flannels is seeking a highly skilled Retail Store Leader to lead our retail store in Edinburgh, United Kingdom. The ideal candidate will have a background in fashion or luxury retail and a proven track record of driving sales performance and exceptional customer service.

Key Responsibilities:
  • Manage a team of retail professionals to achieve store goals and objectives.
  • Develop and implement strategies to maximize sales, profitability, and customer satisfaction.
  • Ensure compliance with company policies, procedures, and visual merchandising standards.
  • Analyze sales data and key performance indicators to make informed business decisions.
  • Recruit, train, and develop store staff to maintain a high-performing team.
  • Handle customer inquiries, complaints, and feedback professionally and efficiently.
Qualifications:
  • Proven experience as a Store Manager or in a similar retail management role.
  • Background in fashion or luxury retail.
  • Strong leadership skills with the ability to motivate and develop a high-performing team.
  • Excellent customer service skills and a passion for delivering exceptional shopping experiences.
  • Detail-oriented with strong organisational and time management abilities.
  • Outstanding communication skills, both verbal and written.
  • Ability to work in a fast-paced environment and make quick, effective decisions.

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