Fashion Retail Store Manager

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Frasers Group Full time

Store Manager Opportunity

Flannels is seeking a highly skilled and experienced Store Manager to lead our retail store in Edinburgh. As a Store Manager, you will be responsible for overseeing all aspects of store operations, driving sales performance, and ensuring exceptional customer service.

  • Lead and inspire a team of retail professionals to achieve store goals and objectives
  • Develop and implement strategies to maximize sales, profitability, and customer satisfaction
  • Ensure compliance with company policies, procedures, and visual merchandising standards
  • Manage inventory levels, conduct regular stock checks, and optimize product placement
  • Analyze sales data and key performance indicators to make informed business decisions
  • Recruit, train, and develop store staff to maintain a high-performing team
  • Handle customer inquiries, complaints, and feedback professionally and efficiently
  • Collaborate with regional management to implement company-wide initiatives
  • Maintain a clean, organized, and safe store environment for customers and employees
  • Oversee cash management and financial reporting for the store
  • Stay informed about industry trends and competitor activities to drive store performance

Requirements

  • Proven experience as a Store Manager or in a similar retail management role
  • Background in fashion or luxury retail
  • Strong leadership skills with the ability to motivate and develop a high-performing team
  • Excellent customer service skills and a passion for delivering exceptional shopping experiences
  • Detail-oriented with strong organisational and time management abilities
  • Outstanding communication skills, both verbal and written
  • Ability to work in a fast-paced environment and make quick, effective decisions
  • Experience in inventory management and loss prevention techniques
  • Proven track record of meeting or exceeding sales targets and KPIs
  • Flexibility to work retail hours, including evenings, weekends, and holidays
  • Knowledge of retail industry trends and best practices
  • Commitment to promoting company values and fostering a positive store culture

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