Retail Store Manager

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Frasers Group Full time

Unlock a rewarding career as a Retail Store Manager with Flannels, a luxury fashion destination for men and women.

About Us

At Flannels, we offer an edit of over 200 brands from established international designers to contemporary labels. Our stores provide an elegant simplicity, allowing our customers to appreciate the quality and style of our products.

Job Overview

We are seeking an exceptional Store Manager to lead our retail store in Edinburgh, United Kingdom. As a Store Manager, you will be responsible for overseeing all aspects of store operations, driving sales performance, and ensuring exceptional customer service.

Main Responsibilities
  • Lead and inspire a team of retail professionals to achieve store goals and objectives
  • Develop and implement strategies to maximize sales, profitability, and customer satisfaction
  • Ensure compliance with company policies, procedures, and visual merchandising standards
  • Manage inventory levels, conduct regular stock checks, and optimize product placement
  • Analyze sales data and key performance indicators to make informed business decisions
  • Recruit, train, and develop store staff to maintain a high-performing team
  • Handle customer inquiries, complaints, and feedback professionally and efficiently
  • Collaborate with regional management to implement company-wide initiatives
  • Maintain a clean, organized, and safe store environment for customers and employees
  • Oversee cash management and financial reporting for the store
Requirements
  • Proven experience as a Store Manager or in a similar retail management role
  • Background in fashion or luxury retail
  • Strong leadership skills with the ability to motivate and develop a high-performing team
  • Excellent customer service skills and a passion for delivering exceptional shopping experiences
  • Detail-oriented with strong organisational and time management abilities
  • Outstanding communication skills, both verbal and written
  • Ability to work in a fast-paced environment and make quick, effective decisions
  • Experience in inventory management and loss prevention techniques
  • Proven track record of meeting or exceeding sales targets and KPIs
What We Offer
  • Basic rate salary £33,542 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme watch THIS video to find out more
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands

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