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Store Leader

1 month ago

Edinburgh, Edinburgh, United Kingdom Costa Coffee Full time

Store Leader Opportunity

Costa Coffee is seeking a Store Leader to join our team. As a Store Leader, you will be responsible for creating a welcoming environment for our customers and leading your team to deliver exceptional customer experiences.

About the Role

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a team of retail store staff to achieve business objectives
  • Ensure compliance with company policies and procedures
  • Monitor and control store operations, including inventory management and stock control
  • Identify and capitalize on opportunities to improve store performance and customer experience

About You

  • Proven leadership and management experience in a retail environment
  • Strong commercial acumen and ability to drive sales growth
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Passion for delivering exceptional customer experiences

What We Offer

  • Paid bonus scheme with potential to earn up to £11,500
  • 33 days holiday (inclusive of bank holidays)
  • Bespoke training and development to suit your career aspirations
  • Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)
  • Costa Discount App – 50% off food & drinks in Costa owned stores when you're not working
  • Share Incentive Plan – Giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched
  • Cycle to work scheme
  • Dedicated discounts app so you can make savings on the go Opportunity to impact your local community by getting involved

About Us

Costa Coffee is a leading coffee brand in the UK, known for our passion for delivering exceptional customer experiences. We believe in Passion, Warmth, Trust, and Courage, and we're committed to creating a culture where everyone feels included. If you're passionate about delivering exceptional customer experiences and leading a team to success, we'd love to hear from you.