Director of Customer Experience Technology

6 days ago


London, Greater London, United Kingdom Amazon Full time

We are seeking a highly experienced Director of Customer Experience Technology to join our team at Amazon. In this role, you will be responsible for driving Operational & Engineering Excellence Tools and Best-At-Amazon (BAA) engineering practices across our organization.

Responsibilities

Your responsibilities will include:

  • Developing and implementing process improvements
  • Collaborating with software developers and product managers
  • Ensuring seamless global launches and expansions
  • Driving operational excellence and innovation

You will work closely with our business teams to deliver cutting-edge solutions and improve customer satisfaction.

**Requirements:**

  • BS in Computer Science/Engineering or equivalent industry experience
  • 10+ years of development/technical support experience
  • Proven track record of driving results on technical projects

**Benefits:**

  • Ongoing training and professional development opportunities
  • Competitive salary and benefits package
  • Opportunity to work with a diverse and dynamic team

**Estimated Salary:** $180,000 - $250,000 per year



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