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Administrative Officer

2 months ago

Ipswich, Suffolk, United Kingdom NHS Full time
Clerical Officer - Obstetrics and Gynaecology

An exciting opportunity has arisen for an enthusiastic and energetic individual to join our busy Ultrasound department for the Obstetrics and Gynaecology team based at Ipswich Hospital as a Clerical Officer. Working hours will be full time, 37 hours per week.

In this role, you will provide an efficient, high-quality reception and clerical support service to the Obstetrics and Gynaecology team, including booking appointments.

As you will be dealing with patients and the general public, you must have a polite telephone manner and be approachable.

Main duties of the job

You will be working as part of a team of staff who:

  • Deal with referrals and booking patient appointments on the Computerised Radiology Information System (CRIS)
  • Handle telephone enquiries from patients, GPs, and the wider MDT team
  • Support the Sonographers in the scanning room when required, with duties such as cleaning and chaperoning.
Person SpecificationExperience
  • Previous experience in an office environment
  • Proven experience working on a reception, booking appointments, waiting list targets.
  • Knowledge of RTT 18 week pathways, 28 Day Faster Diagnostics
Qualifications
  • GCSE Grade C standard or equivalent in Maths and English.
  • NVQ2 in Customer Care
  • ECDL or equivalent
Knowledge
  • Competence in the use of various computer software packages including Microsoft Outlook and Word
  • Use of CRIS Radiology system
  • Able to demonstrate working knowledge of confidentiality issues
  • Use of Hospital systems Lorenzo, Evolve
  • Microsoft Office programmes.
  • Understanding of basic medical terminology
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.