Technical Service Specialist
15 hours ago
We are seeking a skilled Technical Service Specialist to join our Specialty Service Desk team at Planet Pharma. The successful candidate will serve as the first point of contact for clients via phone, email, chat, or portal, providing technical and application support to employees across various global divisions.
This role requires building strong rapport with team members, end-users, and other regional Service Desk teams. As a proactive problem-solver, you will need to research and resolve complex issues effectively, addressing knowledge gaps and providing timely status updates.
The ideal candidate will have a basic understanding of the ITIL framework and ITSM, experience in a technical support or Service Desk environment, including tools like ServiceNow and telephony systems. Proficiency with Microsoft Office Suite and Windows is also essential.
Responsibilities:
- Client Interaction: Respond to incoming calls, chats, and tickets, ensuring they are logged, redirected if necessary, and resolved while setting clear expectations during initial interactions.
- Ticket Management: Create and document all activities in the ticketing system according to quality standards.
- Technical Support: Troubleshoot technical and application issues or escalate to Tier 2 teams as needed.
A salary of $60,000 - $80,000 per annum is available, depending on experience, along with flexible working arrangements, including rotating shifts and occasional work on bank holidays.
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Technical Instrumentation Specialist
4 days ago
Chester, Cheshire, United Kingdom Rise Technical Recruitment Limited Full timeJob Title: Technical Instrumentation SpecialistWe are seeking an experienced Instrumentation engineer to join our team in a field-based role located within 50 miles of Chester.Key Benefits:Negotiable salary up to £60,000 based on experienceProgression opportunities for career growthPension and holiday packageBonus and training programsVehicle and fuel card...
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Customer Service Support Specialist
3 days ago
Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full timeAre you a detail-oriented customer service professional looking for a challenging role in a dynamic environment? We have an exciting opportunity for a Customer Service Support Specialist to join our team at CK Group- Science, Clinical and Technical.Job Overview:We are seeking a highly skilled customer service representative to support our pharmaceutical...
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Technical Solutions Specialist
4 weeks ago
Chester, Cheshire, United Kingdom Wavex Full timeWavex is seeking a skilled Technical Solutions Specialist to join their team. This role offers a competitive salary of £60,000 - £80,000 per annum.About the Role:The Technical Solutions Specialist will be responsible for driving IT strategy and delivering cloud infrastructure projects. They will work closely with customers to design high-level...
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Senior Technical Specialist
2 months ago
Chester, Cheshire, United Kingdom Rise Technical Recruitment Limited Full timeJob Title: Pre-Development EngineerJob Summary:We are seeking an experienced Engineering/Technical expert to join our team as a Pre-Development Engineer. The successful candidate will have a strong background in residential developments and a proven track record of delivering projects on time and within budget.Key Responsibilities:Develop and implement...
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Technical Support Specialist
4 days ago
Chester, Cheshire, United Kingdom Course Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Chester. As a member of our Specialty Service Desk, you will be the initial point of contact for clients, handling inquiries via telephone, email, chat or portal.Your primary responsibility will be to provide IT support to BMS employees and partners globally, with a...
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Technical Support Specialist
2 weeks ago
Chester, Cheshire, United Kingdom Cromwell Group Full timeCromwell Group is seeking a highly motivated Technical Support Specialist to join our team in Chester, Leicester, Manchester, or Stoke. This exciting opportunity will involve providing exceptional service for our customers by repairing and maintaining industrial Vending Machine Inventory solutions across the UK.The ideal candidate will have previous...
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Technical Specialist
2 months ago
Chester, Cheshire, United Kingdom beBee Professionals Full time £45,000 - £65,000We are seeking a Technical Specialist to join our team at beBee Professionals in the UK. The ideal candidate will have a strong background in software development and be able to design and implement technical solutions.Key Responsibilities:Design and implement technical solutions using various programming languages.Collaborate with cross-functional teams to...
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Technical Support Specialist
4 days ago
Chester, Cheshire, United Kingdom Hobson Prior Full timeJob Summary: Hobson Prior is seeking a skilled Technical Support Specialist to join their team on a 12-month rolling contract. This role will provide technical and application support to employees worldwide, with a focus on building strong relationships and resolving issues efficiently.The successful candidate must be fluent in German and able to work in a...
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Technical Support Specialist
4 days ago
Chester, Cheshire, United Kingdom Hobson Prior Full timeHobson Prior, a leading life sciences recruiter, is seeking a skilled Technical Support Specialist to join its team on a 12-month rolling contract. The estimated annual salary for this position is around $60,000-$80,000 depending on experience and location.The successful candidate will be responsible for providing technical and application support to...
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Technical Fleet Specialist
2 weeks ago
Chester, Cheshire, United Kingdom Contechs Full timeJob Summary: As a Technical Fleet Specialist at Contechs, you will collaborate with Technical Project Managers to advise and support the planning and specification of vehicles required for each project. Your expertise in design and development, test and measurement, engineering drawings, and software tools will be invaluable in ensuring compliance with local...
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Technical Compliance Specialist
2 weeks ago
Chester, Cheshire, United Kingdom The Sterling Choice Full timeWe are seeking a Technical Compliance Specialist to join The Sterling Choice's quality assurance team. As a Senior QA, you will be responsible for ensuring compliance with BRC standards and implementing effective quality control measures.Main Responsibilities:Conduct regular audits to identify areas for improvement.Develop and implement corrective actions to...
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Technical Support Specialist
4 days ago
Chester, Cheshire, United Kingdom Hobson Prior Ltd Full timeHobson Prior Ltd is seeking a skilled Technical Support Specialist to join our team on a 12-month rolling contract. This role involves providing technical assistance and application support to employees globally, focusing on building strong relationships and resolving issues efficiently.Key Responsibilities:AProvide technical assistance and application...
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Electrical Maintenance Specialist
5 hours ago
Chester, Cheshire, United Kingdom CV Technical Full timeElectrical Maintenance SpecialistWe are seeking a highly skilled electrical maintenance specialist to join our team at CV Technical in Deeside, Wales.About the Role:Carry out planned and reactive maintenance tasks across our production facility.Perform electrical installations, fault finding and repairs with excellent problem-solving skills.Collaborate with...
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Technical Financial Services Specialist
3 weeks ago
Chester, Cheshire, United Kingdom Lime Search & Select Ltd Full timeKey Responsibilities:We are looking for a skilled Paraplanner to join our team at Lime Search & Select Ltd. The successful candidate will be responsible for providing technical support to our Advisers, ensuring compliance with financial regulations and delivering high standards of client service. Key responsibilities include preparing analysis and completing...
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Technical Support Specialist
14 hours ago
Chester, Cheshire, United Kingdom DXC Technology Careers Full timeAs a Technical Support Specialist at DXC Technology Careers, you will play a vital role in ensuring the smooth operation of our customers' technical infrastructure.The estimated salary for this position is $70,000 - $90,000 per year, depending on location and experience.We are looking for an individual with excellent communication skills and a strong...
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Technical Support Specialist
2 weeks ago
Chester, Cheshire, United Kingdom Bank of America Full timeJob DescriptionWe are seeking an experienced Technical Support Specialist to join our team at Bank of America. As a key member of our Global Banking Operations team, you will be responsible for providing end-to-end accountability for production services and strategy for Global Banking.Key Responsibilities:Identify and resolve production incidents in a timely...
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Technical Support Specialist
2 weeks ago
Chester, Cheshire, United Kingdom Canvas Reply Full timeAt Canvas Reply, we're looking for an experienced Technical Support Specialist to join our team as a permanent member. This role involves providing top-notch technical support, building strong relationships with clients, and liaising with developers to ensure seamless project delivery.Key ResponsibilitiesEstablish and maintain effective working relationships...
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Deeside Service Engineer Position
5 hours ago
Chester, Cheshire, United Kingdom CV Technical Full timeJob Title: Deeside Service Engineer PositionAbout CV TechnicalCV Technical is a renowned food manufacturing company that requires an experienced Electrical Service Engineer to join their team.Job SummaryThe successful candidate will be responsible for carrying out routine and planned maintenance tasks, as well as reacting to any issues that may arise during...
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Project Technical Specialist
2 weeks ago
Chester, Cheshire, United Kingdom Anderselite Full timeProject Details: This project involves providing essential constructional support, including responding to RFIs and client-facing interactions when necessary. With multiple high-profile projects under development, we require a dedicated Project Technical Specialist.About Our Client: Anderselite partners with a leading company in the power sector to deliver...
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Technical Support Specialist
15 hours ago
Chester, Cheshire, United Kingdom Hobson Prior Ltd Full timeAt Hobson Prior Ltd, we are seeking an experienced Technical Support Specialist to join our team on a 12-month rolling contract. This is a fantastic opportunity to work with a dedicated team and provide technical support to employees globally.Job OverviewThe successful candidate will need to be fluent in German and have the ability to work on a hybrid basis....