Technical Support Specialist
6 days ago
We are seeking an experienced Technical Support Specialist to join our team at Bank of America. As a key member of our Global Banking Operations team, you will be responsible for providing end-to-end accountability for production services and strategy for Global Banking.
Key Responsibilities:
- Identify and resolve production incidents in a timely and efficient manner.
- Post incident resolution to ascertain root cause, mitigating actions, drive and track permanent resolution.
- Collaborate with development teams for take-on and training of new services or significant upgrades.
- Provide support for audits (internal and external) and stakeholder guidance.
- Engage in and improve the whole lifecycle of services, from inception and design, through to deployment, operation and refinement.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
Requirements:
- Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
- Consider experience with software development in one or more programming languages.
- Considerable experience in projects, designing, evaluating, and troubleshooting distributed systems.
Estimated Salary: £60,000 - £80,000 per annum, depending on experience.
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Technical Support Specialist
6 days ago
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Technical Support Specialist
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Technical Solutions Specialist
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Technical Compliance Specialist
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Technical Support Director
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Chester, Cheshire, United Kingdom The Business Connection Full timeJob DescriptionThe Business Connection is seeking a skilled Technical Support Professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving technical issues, and delivering ongoing product support.Key Responsibilities:Provide product training to customers.Navigate 3rd party...
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Technical Support Expert
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Technical Automation Specialist
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Industrial Maintenance Specialist
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Technical Support Engineer
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Lead Instrumentation Field Specialist
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Advanced CNC Manufacturing Specialist
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