Customer Service Specialist

10 hours ago


Plymouth, Plymouth, United Kingdom Lafrance Hospitality Full time

Join Our Team as a Front Desk Agent

At Lafrance Hospitality, we believe in providing an exceptional guest experience.

We are looking for a customer-focused individual to join our front desk team in Plymouth, MA.

Estimated Hourly Rate: $17 - $18 Per Hour

Shift Details: AM Shift 6AM-2PM - Must have Weekend Availability

Job Role: Part-Time & Full-Time

Main Responsibilities:

  • Handle guest check-ins and check-outs efficiently.
  • Process payments accurately and promptly.
  • Respond to guest inquiries in a professional manner.
  • Maintain knowledge of hotel policies and procedures.

Requirements:

  • Previous customer service experience required.
  • Hotel experience preferred but not necessary.
  • Ability to work independently and as part of a team.

What We Offer:

  • DailyPay - Get Paid Any Day
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching


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