Furniture World Customer Service Advisor

3 days ago


Plymouth, Plymouth, United Kingdom Furniture World Limited Full time
Customer Support Specialist Job Description
Furniture World Limited is seeking a highly motivated and experienced customer support specialist to join our team. As a customer support specialist, you will provide exceptional service to our customers by responding to their inquiries, addressing their concerns, and resolving any issues they may have.

Your key responsibilities will include interacting with customers via phone and email, assisting with product information, order processing, and troubleshooting issues. You will also perform data entry tasks to update customer information and maintain organised records, as well as collaborate with team members to resolve customer complaints and improve service delivery.

Strong communication skills, a strong commitment to providing exceptional service, and the ability to work independently as well as part of a team in an office environment are essential for this position. A good understanding of computer systems and software applications is also required.

The salary for this part-time position is £11,897.20 per week, with benefits including employee discount, free parking, and a health & wellbeing programme. If you are passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

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