Customer Service Representative

4 hours ago


Plymouth, Plymouth, United Kingdom Furniture World Limited Full time
Job Title: Customer Service Representative
Furniture World Limited is seeking a dedicated and enthusiastic customer service representative to join our team. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional service to our customers.

We are looking for a customer-focused individual who can interact with customers via phone and email, address inquiries, and ensure a positive experience throughout their engagement with our company.

The successful candidate will be responsible for responding promptly and professionally to customer inquiries, assisting with product information, order processing, and troubleshooting issues. They will also perform data entry tasks to update customer information and maintain organised records.

This role involves collaborating with team members to resolve customer complaints and improve service delivery. Strong phone etiquette and the ability to work independently as well as part of a team in an office environment are essential for this position.

The salary for this part-time position is £11,897.20 per week, with benefits including employee discount, free parking, and a health & wellbeing programme. If you are passionate about delivering outstanding customer service, we encourage you to apply for this rewarding opportunity.

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