Customer Service Professional

1 month ago


Plymouth, Plymouth, United Kingdom BT Group Full time

Company Overview

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  • BT Group, a leading telecommunications company, is seeking an exceptional Apprentice Customer Service Advisor to join our team.

Job Description: As an Apprentice Customer Service Advisor, you will be the face of EE, providing excellent customer service and support to our valued customers. You will assist with resolving customer queries, addressing concerns, and ensuring a seamless experience for our customers.

Required Skills and Qualifications: To succeed in this role, you must have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service. A keen eye for detail and ability to work in a fast-paced environment are essential.

Benefits: As an Apprentice Customer Service Advisor, you can expect a competitive salary of £20,000 per annum, as well as opportunities for professional growth and development. You will also enjoy huge discounts on EE and BT products, including mobile and broadband services, saving you hundreds of pounds every year.

Others: In addition to your salary and benefits, you will receive support in carving your own career path, optional private healthcare and dental coverage, and even a concierge service to make your life easier.



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