Customer Service Director

3 weeks ago


Plymouth, Plymouth, United Kingdom Compass UK & Ireland Full time
Role Description

We're recruiting an experienced Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Universities on a full-time basis, contracted to 35 hours per week. The successful candidate will be responsible for ensuring our unit and service counters run smoothly, helping deliver truly inclusive dining experiences, and developing strategies to improve customer satisfaction and retention.

Responsibilities
- Manage the day-to-day operation of units and service counters
- Lead a team of professionals to deliver outstanding results
- Develop and implement strategies to improve customer satisfaction and retention

Key Requirements
- 2+ years' experience in a senior management role
- Proven track record of delivering results in a fast-paced environment
- Excellent leadership, communication, and interpersonal skills

Compensation and Benefits
- Competitive salary: £48,000 - £58,000 per annum
- Performance-related bonuses
- Opportunities for career growth and development

About Our Company
Compass UK & Ireland is a leading provider of contract catering services, dedicated to delivering exceptional food and service to our clients.

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