Customer Experience Director

2 days ago


Plymouth, Plymouth, United Kingdom Cineworld Cinemas Ltd Full time

We are looking for a Customer Experience Director to join our team at Cineworld Cinemas Ltd. This is an exciting opportunity to lead our operations front of house and drive improvements in customer satisfaction and loyalty.

Key Responsibilities:

  1. Develop and implement strategies to enhance the customer experience and drive loyalty.
  2. Lead and manage the team to achieve business objectives and maintain high operational standards.
  3. Work closely with the management team to ensure seamless delivery of business KPIs and strategy objectives.
  4. Manage key-holding responsibilities and provide cover as required.

The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and inspire their team to deliver improved business results. A strong understanding of customer service principles and practices is essential.

Cineworld Cinemas Ltd offers a competitive salary of £55,000 per annum, plus benefits including a contributory pension scheme, life assurance, and opportunities for professional development.



  • Plymouth, Plymouth, United Kingdom TQR Full time

    The Customer Acquisition Director will play a key role in driving business growth at TQR. You will be responsible for developing and implementing sales strategies to acquire new clients and increase revenue from existing ones.Key Responsibilities:Develop and implement sales strategiesLead a team of business development professionalsDesign and plan business...

  • Operations Director

    4 weeks ago


    Plymouth, Plymouth, United Kingdom Cineworld Cinemas Ltd Full time

    Cineworld Cinemas Ltd: Operations Director RoleAs a leader, you will work closely with the Regional Manager to communicate and deliver the operations strategy across your cinema. This goal is to achieve the highest quality customer experience possible.**Job Summary**This position requires someone who can galvanize the team and empower them to deliver an...


  • Plymouth, Plymouth, United Kingdom Compass UK & Ireland Full time

    At Compass Group UK&I, we pride ourselves on delivering exceptional food and customer experiences. As a Customer Experience Lead, you will play a vital role in ensuring that our customers receive the highest level of service and satisfaction.Key responsibilities include:Developing and implementing customer experience strategies to meet business...


  • Plymouth, Plymouth, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction. The ideal candidate will have a strong understanding of customer needs and be able to communicate effectively with customers and colleagues.Key Responsibilities:Provide timely and effective responses to customer...


  • Plymouth, Plymouth, United Kingdom People s Coffee Full time

    People s Coffee in Plymouth is seeking a Customer Experience Ambassador to create a memorable experience for customers.As a key team member, you will be responsible for greeting customers warmly, preparing and serving high-quality beverages, and providing exceptional customer service.Key Responsibilities:Prepare and serve coffee and other beverages to a high...


  • Plymouth, Plymouth, United Kingdom Nationwide Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Experience Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.This role will involve working closely with customers to understand their needs and providing tailored solutions that meet their...


  • Plymouth, Plymouth, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Plymouth, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Plymouth, Plymouth, United Kingdom Oak Tree pubs Full time

    Oak Tree Pubs is seeking a highly motivated Customer Experience Host to join our team. As a Customer Experience Host, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere in our restaurants. This role is ideal for those who enjoy working in a fast-paced environment and are passionate about providing...


  • Plymouth, Plymouth, United Kingdom People s Coffee Full time

    Coffee Connoisseur and Customer Service ExpertAt People's Coffee, we're committed to providing exceptional customer experiences. As a Coffee Connoisseur and Customer Service Expert, you will play a crucial role in achieving this goal.Your main responsibilities include preparing and serving high-quality coffee, maintaining a clean and welcoming environment,...


  • Plymouth, Plymouth, United Kingdom People s Coffee Full time

    At People's Coffee in Plymouth, we are committed to delivering unparalleled customer experiences through our expertly crafted beverages.About This OpportunityWe are seeking a Customer Experience Partner to join our dynamic team and help us achieve our goals. As a key member of the team, you will be responsible for crafting memorable interactions with...


  • Plymouth, Plymouth, United Kingdom Internetwork Expert Full time

    Company Overview">At Internetwork Expert, we're revolutionising the logistics industry with innovative technology. Our mission is to deliver smarter, faster, and more efficient delivery solutions that enhance convenience and flexibility for all users.">About Shift">Shift is a rapidly expanding marketplace transforming the way goods move from point A to point...


  • Plymouth, Plymouth, United Kingdom Auxillis Full time

    Customer Service Position: We are seeking an experienced and skilled Customer Service Driver to join our team at Auxillis. As a key member of our delivery service, you will be responsible for providing excellent customer service and ensuring timely delivery of packages to our clients.You will have the opportunity to work with a leading provider of bespoke...


  • Plymouth, Plymouth, United Kingdom McDonald's Full time

    Join Our Team at McDonald'sWe're seeking a skilled Customer Experience Ambassador to join our dynamic team. As a Customer Experience Ambassador, you'll be responsible for leading the guest experience, preparing food, and maintaining a clean restaurant environment. If you're passionate about helping others and serving with a smile, we'd love to hear from...


  • Plymouth, Plymouth, United Kingdom People s Coffee Full time

    Barista Job DescriptionAt People's Coffee, we're seeking a highly motivated Barista to join our team in Plymouth. As a key member of our staff, you will be responsible for crafting exceptional coffee experiences for our customers, ensuring a welcoming store environment, and promoting our brand values.Responsibilities:Prepare and serve specialty beverages,...


  • Plymouth, Plymouth, United Kingdom Valor Hospitality Partners, LLC Full time

    Role OverviewAs a Food & Beverage Assistant, you will play a vital role in ensuring our guests have a positive experience with us.You will assist in the preparation and serving of food and beverages, maintain a clean and organised dining area, and provide exceptional customer service.Key ResponsibilitiesAssist in the preparation and serving of food and...


  • Plymouth, Plymouth, United Kingdom FOOT LOCKER Full time

    Sales Floor RoleWe're looking for a talented and charismatic individual to join our sales floor team as a Late Night Team Member. As a key part of our team, you'll be responsible for delivering outstanding customer service, building relationships with customers, and driving sales growth.Responsibilities:Engage with customers to understand their needs and...


  • Plymouth, Plymouth, United Kingdom Compass Group UK Full time

    We are seeking a highly motivated Part-time Food Service Associate to join our Defence support team. In this exciting role, you will have the opportunity to deliver exceptional customer experiences in a fast-paced environment.Key Responsibilities:Prepare delicious meals that exceed client expectations.Design visually appealing food and display areas.Maintain...


  • Plymouth, Plymouth, United Kingdom EE Full time

    Technical Support Job DescriptionWe are seeking a highly skilled Technical Support professional to join our team at EE. As a Technical Support Associate, you will be responsible for delivering exceptional customer experiences, providing product information, and resolving technical issues.Job Requirements:Excellent communication and problem-solving...


  • Plymouth, Plymouth, United Kingdom Plymouth Office Full time

    Travel Consultant Job Summary: We are seeking a skilled and enthusiastic Travel Consultant to join our team at the Plymouth office. As a Travel Consultant, you will be responsible for booking holidays, providing expert advice on travel destinations, and delivering exceptional customer service to our clients.Key Responsibilities: This includes:Booking...


  • Plymouth, Plymouth, United Kingdom Subway Full time

    About the Role">We're seeking a skilled Chef/Sandwich Artist to join our team at Subway! As a key member of our store team, you'll be responsible for preparing and serving high-quality sandwiches, interacting with customers, and maintaining a clean and organized work environment. This role offers opportunities for advancement and skill development.">Job...