Customer Service Director

2 days ago


Plymouth, Plymouth, United Kingdom Betting & Gaming Limited Full time
Key Responsibilities
  • Taking bets on a wide range of sports and events is an essential aspect of this role, ensuring accurate and timely transactions for our customers.
  • To provide exceptional customer service, you will need to demonstrate our products & betting terminals effectively, helping customers make informed decisions.
  • A key responsibility of this position is handling customer complaints or concerns with empathy and problem-solving skills, maintaining a positive reputation for the company.
  • Maintaining high shop standards, including cleanliness, organization, and visual merchandising, is crucial for creating a welcoming environment for customers.
  • As a key holder, you will be responsible for opening and closing the shop, ensuring seamless operations during peak hours.


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