Customer Service Advocate

3 days ago


Plymouth, Plymouth, United Kingdom Schneider Electric Full time

About Us

Schneider Electric is a leading global company in the Heating and Plumbing industry.

We pride ourselves on our commitment to innovation, quality, and customer satisfaction.

In this role, you will have the opportunity to work with experienced professionals and develop your skills in a fast-paced environment.

Job Responsibilities

This is an exciting opportunity for a Customer Service Advocate to join our team as a Technical Support Specialist.

You will be responsible for providing technical support to customers, identifying solutions to complex problems, and collaborating with internal stakeholders to resolve issues.

  • Develop and maintain relationships with key customers and stakeholders.
  • Provide expert advice on heating controls and related systems.
  • Analyze and report on product performance data.
Requirements

To be successful in this role, you will need:

  • Experience within a technical or plumbing and heating background.
  • Familiarity with 18th Edition IEE Regulations.
What We Offer

We offer a comprehensive benefits package including:

  • Competitive salary and bonus scheme
  • Comprehensive pension scheme
  • Opportunities for professional development and career growth
  • Diverse and inclusive work environment

Estimated Salary Range: $65,000 - $85,000 per annum based on location and industry standards.



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