IT Service Delivery Manager

4 weeks ago

London, Greater London, United Kingdom Shaw Daniels Solutions Full time £85,000
Job Title: IT Service Delivery Manager

At Shaw Daniels Solutions, we are seeking an experienced IT Service Delivery Manager to join our team. The successful candidate will be responsible for managing the delivery of IT services to our clients, ensuring that they meet the required service levels and quality standards.

Key Responsibilities:
  • Manage the delivery of IT services to clients, including project management, service transition, and service operation.
  • Develop and implement service level agreements (SLAs) and key performance indicators (KPIs) to measure service delivery.
  • Lead and manage a team of IT professionals, providing guidance and support to ensure the successful delivery of services.
  • Collaborate with stakeholders to identify and prioritize service improvements and implement changes to improve service delivery.
  • Develop and maintain relationships with clients to ensure their needs are met and exceeded.
Requirements:
  • 5+ years of experience in IT service management, with a focus on service delivery and project management.
  • Proven track record of delivering high-quality services to clients.
  • Strong leadership and management skills, with the ability to motivate and guide a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Knowledge of ITIL and Agile methodologies, with experience in implementing and managing service level agreements (SLAs) and key performance indicators (KPIs).
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive team environment.
  • Professional development and growth opportunities.

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    Service Delivery Manager - 18 Month Fixed Term ContractAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. To help us achieve this, we're seeking a highly skilled Service Delivery Manager to join our team.The RoleAs the Service Delivery Manager, you will be responsible...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time £57,891

    Job Title: Service Delivery ManagerJob Summary: Fruition IT is proud to be supporting Care Quality Commission as they look to recruit a number of key positions into their technology team.About the Role: CQC play a crucial role in the UK health and social care sector, ensuring health and social care services provide people with safe, effective, compassionate,...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time £57,891

    Job Title: Service Delivery ManagerAbout the Role:Fruition IT is proud to be supporting the Care Quality Commission as they look to recruit a number of key positions into their technology team. CQC plays a crucial role in the UK health and social care sector, ensuring health and social care services provide people with safe, effective, compassionate,...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    Sabio is a leading global company providing independent UK Contact Centre solutions. We work with top brands and partners worldwide, helping them build high-quality, secure, and robust platforms and solutions.We are seeking an exceptionally driven and experienced Service Delivery Manager to join our Support department.The ideal candidate will be responsible...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time

    Service Manager Job DescriptionAt JAM IT Consultancy Ltd, we are seeking an experienced Service Manager to join our team. As a Service Manager, you will be responsible for delivering exceptional customer experiences and ensuring that our clients' business requirements are met.Key Responsibilities:Develop Customer Relationships: Build trust, confidence, and...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time

    Service Manager Job DescriptionAt JAM IT Consultancy Ltd, we are seeking an experienced Service Manager to join our team. As a Service Manager, you will be responsible for delivering exceptional customer experiences and ensuring that our clients' business requirements are met.Key Responsibilities:Develop Customer Relationships: Build trust, confidence, and...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    Service Delivery ManagerSabio is a global company and a leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high-quality, secure, and robust platforms and solutions.Key ResponsibilitiesResponsible for the delivery of contact center service to one or multiple clientsEnsure...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    Service Delivery ManagerSabio is a global company and a leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high-quality, secure, and robust platforms and solutions.Key ResponsibilitiesResponsible for the delivery of contact center service to one or multiple clientsEnsure...

  • Service Delivery Lead

    3 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time £60,000 - £70,000

    Job Title: Service Delivery LeadWe are seeking an experienced Programme Manager to join our client, a leading organisation in the public sector, in a period of growth. The successful candidate will work on recovery planning to improve services externally and enhance internal credibility.As a Programme Manager, you will provide visible leadership and line...

  • London Programmes Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking an experienced Programme Manager to lead our London programmes delivery team. As the first point of contact and lead for Rail Delivery Group (RDG) in engaging with change programmes in the London Area, you will be responsible for transitioning programmes through their entire life cycle from instigation to development to delivery...

  • London Programmes Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking an experienced Programme Manager to lead our London programmes delivery team. As the first point of contact and lead for Rail Delivery Group (RDG) in engaging with change programmes in the London Area, you will be responsible for transitioning programmes through their entire life cycle from instigation to development to delivery...

  • Project Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time £50,000 - £55,000

    Project Manager - Service ImprovementFruition IT is working with a leading public sector organisation in a period of growth. They are seeking a Project Manager with a broad background in Service Improvement / Optimisation to work on recovery planning and improve their services externally, as well as internal credibility.This organisation values its staff and...

  • Flexibility and Independence: Van Delivery Opportunities

    5 days ago

    London, Greater London, United Kingdom Delivery Mates Full time

    Job OverviewDelivery Mates is seeking experienced van drivers to join our team on a self-employed contract basis. This role offers flexibility, independence, and the opportunity to work with a reputable company.Compensation and BenefitsThe estimated earnings for this position are £100 per route + £0.22 per mile, providing a competitive income for motivated...

  • Freelance Multi-Drop Delivery Driver

    3 weeks ago

    London, Greater London, United Kingdom Delivery Mates Full time

    At Delivery Mates, we're seeking a skilled and self-motivated Freelance Multi-Drop Delivery Driver to join our team of dedicated professionals.The ideal candidate will have a valid UK/EU driving license, a reliable van, and the ability to work independently.As a Freelance Multi-Drop Delivery Driver, you'll be responsible for loading parcels at our depot and...

  • Service Delivery Expert

    4 weeks ago

    London, Greater London, United Kingdom Shape IT Recruitment Full time

    Shape IT RecruitmentJob Title: Service ArchitectJob Description:We are seeking a highly skilled Service Architect to lead the architecture and delivery of innovative Microsoft Dynamics 365 Field Service solutions. As a key member of our team, you will be responsible for designing and architecting complex D365 Field Service solutions, ensuring scalability and...

  • Freelance Delivery Driver

    3 weeks ago

    London, Greater London, United Kingdom Delivery Mates Full time

    At Delivery Mates, we are seeking a skilled and self-motivated Freelance Delivery Driver to join our team of dedicated professionals.The ideal candidate will have a full UK/EU driving licence with less than 6 points, endorsements NOT accepted: DD, IN, DR, etc.Responsibilities include loading parcels to the van in the depot and delivering them to multiple...

  • Multi Drop Van Delivery Driver

    4 weeks ago

    London, Greater London, United Kingdom Delivery Mates Full time

    Delivery Mates is a logistics company providing delivery services and solutions to major retailers in the UK and abroad.We are seeking a self-employed van driver to join our team and deliver parcels to multiple residential and commercial locations.The job involves loading parcels to the van in the depot and delivering them to various locations.As a...

  • Freelance Delivery Driver

    3 weeks ago

    London, Greater London, United Kingdom Delivery Mates Full time

    Delivery Mates is a logistics company providing delivery services and solutions to major retailers in the UK and abroad.We are seeking a self-employed delivery driver to join our team and deliver for our e-commerce client.The job involves loading parcels to the van in the depot and delivering them to multiple residential and commercial locations.As a...