Service Delivery Manager

4 weeks ago


London, Greater London, United Kingdom Fruition IT Full time £57,891
Job Title: Service Delivery Manager

About the Role:

Fruition IT is proud to be supporting the Care Quality Commission as they look to recruit a number of key positions into their technology team. CQC plays a crucial role in the UK health and social care sector, ensuring health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.

What We Offer:

CQC offers a supportive and inclusive environment where you will get the chance to make a real difference. The salary for this role is up to £57,891 (Outside of London) or up to £63,293 (London office based or homebased and live within the boundary of the M25). For exceptional candidates, a higher salary may be available. There is also an additional homeworking allowance of £553 per annum for those working from home.

Location:

CQC offers remote working, but there will be a requirement to occasionally be onsite at one of their main office locations (London, Leeds and Newcastle). Any travel would be fully expensed and timings flexible to allow people to travel at realistic times.

About the Team:

They are looking to hire a Programme Manager with a broad background in Service Improvement / Optimisation. This role will see you working on recovery planning to improve their services externally as well as improving internal credibility.

Key Responsibilities:

Provide visible leadership and line management (which may include matrix management) for the Programme team and leads by example to evidence the organisational core values. Coaches and mentors programme and project individuals to enable individuals to operate effectively within their remit. Stay abreast of best practice and ensures continuous evaluation and improvement of their approach to programme and project management.

Requirements:

Proven experience in a Programme Management role. Working across business change / service improvement programmes at scale. Programme/Project Management methodologies (Prince2, Agile etc).

About Us:

CQC are committed to promoting a fair and inclusive workplace. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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