Service Delivery Manager

4 weeks ago


London, Greater London, United Kingdom FalconSmartIT Full time

Job Title: Service Delivery Manager

Job Type: Permanent/Onsite

Job Description:

We are seeking a highly skilled Service Delivery Manager to join our team at FalconSmartIT. As a Service Delivery Manager, you will be responsible for leading our service delivery team and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead the service delivery team to achieve exceptional customer satisfaction
  • Develop and implement service delivery strategies to meet customer needs
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Monitor and analyze service delivery metrics to identify areas for improvement

Requirements:

  • Minimum of 4 years of experience in service delivery or a related field
  • Proven track record of leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to analyze complex data and make informed decisions

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

How to Apply:

Please submit your resume and cover letter to [rachana@falconsmartit.com](mailto:rachana@falconsmartit.com). We look forward to hearing from you



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