Customer Service Representative

3 weeks ago


Basingstoke, Hampshire, United Kingdom Adecco UK Limited Full time
Job Title: Customer Assistant

Job Summary:
Adecco UK Limited is seeking a Customer Assistant to provide a first-class service to our customers while ensuring their safety at all times. As a Customer Assistant, you will be the first and last person our customers meet on their journey, making your role vital in upholding the safety and service to all SWR customers.

Key Responsibilities:
. Effectively operate the gates ensuring the safety of all who pass through them.
. Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.
. Report any incidents and undertake measures to ensure the safety of the station.
. Undertake ticket checks and pass any irregularities to Revenue Protection.

Requirements:
We are looking for people who have a strong background in Customer Service. They need to be an effective communicator as this is a customer-facing role and some of the situations you are dealing with may be difficult ones. Excellent listening skills are required. Good written communication skills are required to aid you in producing reports. Training will be given in all aspects of the role.

About Us:
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

How to Apply:
By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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