Customer Service Representative
4 weeks ago
A leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke. This role offers a competitive salary of £26,000 to £28,000, along with attractive benefits including annual leave allowance, company pension, bonus scheme, and free parking.
Main Responsibilities:- Manage designated accounts, handling direct communication with manufacturing partners.
- Process quotes, data entry, contract reviews, and handle non-disclosure agreements as necessary.
- Enter manual orders, process orders, and send order acknowledgments.
- Stay aware of multi-currency processes and maintain in-house communication with sales managers.
- Set up new customer accounts, process application forms, and end-user statements.
- Run weekly system reports and update sales orders as needed.
- Manage weekly order books and shipping reports with manufacturers and shipping warehouses.
- Advanced office experience with proficiency in Microsoft Office.
- Excellent organizational skills within Microsoft Outlook.
- Strong communication and telephone skills for assisting customers, suppliers, and colleagues.
- Ability to learn new systems and adapt to changing processes.
If you possess the necessary skills and experience, please submit your up-to-date CV or contact Simon at 01256 466725 for further discussion.
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