Front Office Supervisor

3 weeks ago


London, United Kingdom Park Plaza London Waterloo Full time
Front Office Supervisor

Park Plaza London Waterloo is seeking a skilled Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.

Key Responsibilities:
  • Lead a team of front office staff to deliver exceptional guest service
  • Manage the front office operations, including check-in, check-out, and room assignments
  • Ensure that all guest interactions are handled in a professional and courteous manner
  • Monitor and maintain the front office area, including the reception desk and waiting area
  • Collaborate with other departments to ensure seamless guest experiences
Requirements:
  • Previous experience as a Front Office Supervisor or in a similar role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and Opera
  • Knowledge of hotel operations and front office procedures
What We Offer:
  • A competitive salary and benefits package
  • Heavily discounted hotel rates in Europe
  • F&B discounts at our restaurants and bars
  • Two wellness days per year
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme
  • Vitality at work scheme
  • Ride to Work scheme
  • Benefit Hub
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan
  • Award-winning training

Park Plaza London Waterloo is a leading hotel in the heart of London, offering stylish guest rooms and versatile meeting facilities. We are committed to providing exceptional service and creating memorable moments for our guests.

Join our team and be part of a dynamic and supportive environment that values innovation and excellence.



  • London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...


  • London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...


  • London, United Kingdom Clayton Hotel London Wall - Front Office Full time

    **Front Office Supervisor - Clayton Hotel London Wall** We have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel London Wall We are looking for a talented individual with experience in management within the hospitality industry. **Why Dalata and the Clayton Hotel London Wall** Dalata Hotel Group are the most successful...


  • London, United Kingdom Front Office Full time

    Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Front Office Shift Leader! Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for...


  • London, United Kingdom Number 16 Hotel - Front of House Full time

    We have an exciting opportunity for a Front Office Supervisor to join our highly successful team here at our Number 16 Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...

  • Front Office Intern

    5 months ago


    London, United Kingdom Bulgari Hotel London - Front Office Full time

    We are currently looking for an enthusiastic, talented and dedicated Front Office Intern to join our team here at Bvlgari Hotel London. You will play a key role in the hotel as part of the Front Office Team. We encourage the development of your knowledge, skills and abilities in order to foster the development of your career in hospitality. Reporting to the...


  • London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ11016 **Date Posted**:3 May **Salary**:14.04 At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Supervisor**, you are the first and last person our...


  • London, United Kingdom art’otel Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ11283 **Date Posted**:10 June **Salary**:£14.04 plus Incentives Newly opened Hotel! **Front Office Supervisor** We are recruiting for** Front Office Supervisor** for one of the Coolest New Hotel in Hoxton! Long revered as...


  • London, United Kingdom art’otel Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ10886 **Date Posted**:18 April **Salary**:14.04 New Hotel opening! **Front Office Supervisor** We are recruiting for** Front Office Supervisor** for one of the Coolest New opening Hotels coming to Hoxton! Long revered as London’s...


  • London, Greater London, United Kingdom Front Office - The Landmark London Full time

    As a Front Office Manager at The Landmark London, you will be responsible for leading the reception team to deliver exceptional guest experiences. Your role will involve managing the front desk, resolving guest complaints, and developing training programs for staff.Key responsibilities include:Ensuring the smooth operation of the reception teamAssessing and...


  • London, Greater London, United Kingdom ECB Services LTD Full time

    ### Job Title: Front Desk Manager ### Job Description: We are seeking a highly skilled and experienced Front Office Supervisor to join our team at ECB Services LTD. As a Front Office Supervisor, you will be responsible for maintaining a professional working environment in the Front Office department and performing a variety of job functions, including: *...


  • London, Greater London, United Kingdom ECB Services LTD Full time

    ### Job Title: Front Desk Manager ### Job Description: We are seeking a highly skilled and experienced Front Office Supervisor to join our team at ECB Services LTD. As a Front Office Supervisor, you will be responsible for maintaining a professional working environment in the Front Office department and performing a variety of job functions, including: *...


  • London, Greater London, United Kingdom The Landmark London Full time

    The Landmark London is seeking a skilled Front Office Supervisor to join our team.We are a dynamic and fun-loving organization that values positive energy and teamwork. As a Front Office Supervisor, you will play a key role in delivering exceptional guest experiences and supporting our happy and fun environment.Some of the excellent benefits you will enjoy...


  • London, Greater London, United Kingdom The Landmark London Full time

    The Landmark London is seeking a skilled Front Office Supervisor to join our team.We are a dynamic and fun-loving organization that values positive energy and teamwork. As a Front Office Supervisor, you will play a key role in delivering exceptional guest experiences and supporting our happy and fun environment.Some of the excellent benefits you will enjoy...


  • London, United Kingdom Hilton Full time

    Front Office Supervisor **You are the Key to our success!** **WELCOME TO A WORLD OF OPPORTUNITIES **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**: - ** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and...


  • London, United Kingdom Park Plaza Full time

    Front Office Supervisor At Park Plaza, authenticity is at the heart of everything we do. The friendly face of Park Plaza, you will do more than just welcome our guests. Just a 5-minute walk from Waterloo Station, Park Plaza Waterloo has 494 guest rooms with 6 Meeting rooms for up to 150 delegates theatre style! As our  Front Office Supervisor, you...


  • London, United Kingdom Park Plaza Full time

    Front Office SupervisorAt Park Plaza, authenticity is at the heart of everything we do. The friendly face of Park Plaza, you will do more than just welcome our guests.Just a 5-minute walk from Waterloo Station, Park Plaza Waterloo has 494 guest rooms with 6 Meeting rooms for up to 150 delegates theatre style!As our Front Office Supervisor, you are the first...


  • London, Greater London, United Kingdom MERCURE Full time

    Job Title: Front Office SupervisorJob Summary:We are seeking a highly skilled and experienced Front Office Supervisor to join our team at MERCURE. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front office operations, and supervising a team of front office staff.Main...


  • London, Greater London, United Kingdom The Ned Full time

    Role OverviewThe Front Office Supervisor will be responsible for leading a team of front office receptionists, ensuring seamless guest experiences, and maintaining the highest standards of hospitality.Key ResponsibilitiesSupervise and mentor front office staff to deliver exceptional guest serviceOversee daily front office operations, ensuring efficiency and...


  • London, Greater London, United Kingdom Park Plaza Full time

    Join Park Plaza as a Front Office SupervisorAt Park Plaza, we're passionate about delivering exceptional guest experiences. As a Front Office Supervisor, you'll play a vital role in ensuring our guests feel welcome and valued.As a key member of our front office team, you'll be responsible for leading by example, motivating and training your colleagues to...