Resident Engagement Specialist
2 weeks ago
About the Role:
We are seeking a Resident Engagement Specialist to join our team at Johnnie Johnson Housing Trust Careers. Based on site at two Independent Living developments for people aged 55 or over, you will engage with residents on a day-to-day basis, gaining a deep understanding of their needs and priorities to develop outcome-focused action plans.
Key Responsibilities:
- To support the development of strategies to engage and involve residents in decision-making processes.
- To work closely with residents, colleagues, and external partners to ensure effective communication and collaboration.
- To identify and address any issues or concerns raised by residents, ensuring a high level of satisfaction and quality of life.
What We Offer:
As a Resident Engagement Specialist, you will have the opportunity to make a real difference in the lives of our residents. You will be part of a dedicated team that is committed to delivering high-quality services and improving the lives of our customers.
About Us:
Johnnie Johnson Housing Trust Careers is a subsidiary of Sanctuary Housing Association, one of the UK's leading providers of housing, care, and commercial services. We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000+ homes, we currently house 7,000+ customers across the North West, North East, Yorkshire, and Derbyshire.
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