Technical Support Team Lead

3 weeks ago


London, Greater London, United Kingdom Opus Recruitment Solutions Ltd Full time
About the Role

We are seeking an exceptional Technical Support Team Lead to join our team at Opus Recruitment Solutions Ltd. As a key member of our operations team, you will be responsible for leading our technical support team and ensuring the delivery of high-quality customer service.

The ideal candidate will have a strong background in ITIL and experience in managing service desk teams. You will be responsible for daily oversight of the Service Desk team, managing incidents and service requests through their full lifecycle, and conducting first-line investigation and diagnosis for all incidents and service requests.

You will also be responsible for optimizing, automating, maintaining, and reporting on incident management systems and processes, as well as preparing monthly incident reporting packs and leading monthly incident management forums, retrospectives, and lessons learned sessions.

A competitive salary of £50,000 - £60,000 per annum, depending on experience, is offered, along with benefits including 25 days' annual leave, pension scheme, and flexible working arrangements.



  • London, Greater London, United Kingdom Red King Resourcing Full time

    Red King Resourcing is looking for an experienced Technical Support Team Lead to join their dynamic support team. As a key member of the team, you will be responsible for leading a team of support engineers and providing expert technical guidance to ensure exceptional customer experiences.About the Role:Lead and mentor a team of support engineers to deliver...


  • London, Greater London, United Kingdom Air IT Limited Full time

    Are you ready to take your career to the next level? We're looking for a talented Technical Support Team Lead to join our team at Air IT Limited.The salary for this position is around £60,000 per year, based on a 37.5-hour working week, Monday-Friday, 07:30-18:30, with an on-call requirement on a rotational basis.About the Role:We're seeking a highly...


  • London, Greater London, United Kingdom Next15 Full time

    Job Title: Technical Support Team LeadEstimated Salary: £65,000 - £80,000 per annumWe are seeking a highly skilled Technical Support Team Lead to join our team in London. As a technical expert, you will be responsible for leading and managing a team of IT service desk analysts, providing exceptional IT support to our diverse range of brands.Job...


  • London, Greater London, United Kingdom Hunter Bond Full time

    Job DescriptionWe are seeking an experienced Desktop Support Lead to join our world-class team in London. As a key member of our IT department, you will be responsible for leading a team in diagnosing, troubleshooting, and resolving technical issues that impact our mission-critical enterprise and trading environment.


  • London, Greater London, United Kingdom Exclaimer Full time

    Job OverviewWe are seeking a highly experienced Technical Support Team Lead to join our UK-based team. This is a challenging opportunity for a professional who can lead and manage a technical support team, ensuring exceptional customer service and contributing to the overall success of the organisation.Key Responsibilities:Strategic Planning and Leadership:...


  • London, Greater London, United Kingdom Yoobic, Ltd. (Italy) Full time

    Yoobic, Ltd. (Italy) is a leading provider of AI-powered frontline employee experience platforms. We're seeking a skilled Technical Customer Support Specialist to join our team in London.About the RoleThis exciting opportunity offers a challenging and rewarding experience, working with a talented team to deliver exceptional support to our customers. As a...

  • Telesales Team Lead

    2 weeks ago


    London, Greater London, United Kingdom Lead Discovery GmbH Full time

    We are looking for a highly motivated and results-driven Telesales Team Lead to join our team at Lead Discovery GmbH. As a key member of our sales team, you will be responsible for driving sales growth and leading a team of telesales professionals.Your primary responsibility will be to manage a team of telesales representatives, providing guidance and...


  • London, Greater London, United Kingdom LEAD Careers Full time

    Landscape Design Team Lead PositionWe are seeking an experienced Landscape Design Team Lead to join our team in London.In this role, you will be responsible for overseeing design projects and collaborating with colleagues from various disciplines.The ideal candidate will have significant experience in landscape architecture and a strong understanding of...

  • Technical Team Lead

    3 weeks ago


    London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited">£42,500 - £44,500 + Overtime + On call bonus + Training + Bonus + 33 days holiday


  • London, Greater London, United Kingdom Rise Technical Full time £55,000 - £70,000

    Rise Technical OpportunityJoin us at Rise Technical, an award-winning business that develops innovative products in close partnership with globally recognized organizations. As an experienced Embedded Software Engineer, you will play a vital part in our team, leading projects from product design to deployment.Our company values technical variety and...

  • Technical Team Lead

    2 weeks ago


    London, Greater London, United Kingdom Fresha Full time

    About the RoleWe are seeking a technical team lead to join our team at Fresha. As a technical team lead, you will be responsible for leading a team of software developers and ensuring the successful delivery of projects. With a strong background in software development and leadership, you will be an excellent fit for this role.Your Key ResponsibilitiesLead a...

  • Technical Team Lead

    1 month ago


    London, Greater London, United Kingdom Checkout Group Full time

    Technical Team LeadWe are seeking a highly skilled Technical Team Lead to lead our technical team at Checkout Group. In this role, you will be responsible for leading the design and implementation of our technical infrastructure.The ideal candidate will have extensive experience in technical leadership, with a strong understanding of cloud-based applications...


  • London, Greater London, United Kingdom Kroo Ltd Full time

    Kroo Ltd is seeking a talented Technical Support Lead to join our IT team. This is a full-time position that will be responsible for providing technical support to our users and ensuring their IT equipment and systems are working correctly.We offer a competitive salary range of £60,000 - £75,000 per annum, depending on experience.The ideal candidate will...

  • Technical Team Lead

    4 weeks ago


    London, Greater London, United Kingdom Fawkes and Reece Full time

    Join Fawkes and Reece as a Technical Coordinator and play a crucial role in shaping the future of the UK's leading house builders. With a focus on sustainability and excellence, this position offers a unique opportunity to grow and develop your skills.About the Role:Project Overview:The Technical Coordinator will lead the residential regeneration scheme in...

  • Technical Team Lead

    3 weeks ago


    London, Greater London, United Kingdom Search 5.0 Full time

    We are seeking a Technical Team Lead to join our team at Search 5.0. This role is perfect for an experienced professional who enjoys leading technical teams and delivering client projects.">Salary: $120,000 - $180,000 per annum, depending on experienceJob Description:This role involves leading technical teams to deliver client projects, with a strong focus...

  • Technical Team Lead

    1 week ago


    London, Greater London, United Kingdom Oliver Bernard Full time

    Job Title: Technical Team LeadWe are seeking an experienced Technical Team Lead to join our team of software developers, with a salary range of 90000 - 120000 GBP depending on experience.About the Company:Oliver Bernard is a leading provider of SaaS solutions, and we are looking for a talented Technical Team Lead to drive our technical vision and lead our...

  • Technical Team Lead

    4 weeks ago


    London, Greater London, United Kingdom Woodrow Mercer Tech Full time £55,000

    The Technical Team Lead will oversee the daily operations of the IT Support Team, ensure efficient management and service delivery, guarantee the availability and optimal performance of critical business applications, and cultivate partnerships with strategic vendors.Key responsibilities include managing cybersecurity practices to align with best practices,...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    About the Role:We are looking for a highly skilled IT Service Delivery Expert to join our team in Central London. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met efficiently and effectively.The key responsibilities of this role include:Providing first-line technical...


  • London, Greater London, United Kingdom Amazon Full time

    Job DescriptionAs a Technical Support Lead, you will play a key role in ensuring the smooth operation of our IT infrastructure and services. You will be responsible for providing technical guidance and support to internal stakeholders, resolving complex technical issues, and collaborating with external partners to process support requests and incidents.The...


  • City of London, Greater London, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Victim Services Manager to join our team, working 37.5 hours per week on a hybrid basis in England and Wales.Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?The estimated salary for...