Technical Support Lead

3 weeks ago


London, Greater London, United Kingdom Kroo Ltd Full time

Kroo Ltd is seeking a talented Technical Support Lead to join our IT team. This is a full-time position that will be responsible for providing technical support to our users and ensuring their IT equipment and systems are working correctly.

We offer a competitive salary range of £60,000 - £75,000 per annum, depending on experience.

The ideal candidate will have:

  • Proven experience in providing technical support to end-users;
  • Excellent technical skills, with knowledge of hardware, software, and networking;
  • Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels;

As a Technical Support Lead, you will be responsible for:

  • Providing technical support to end-users via phone, email, or remote access;
  • Collaborating with the IT team to resolve technical issues and improve the overall user experience;
  • Working closely with the IT Security team to ensure the security and integrity of our systems;

We prioritize diversity and inclusion in all aspects of our bank.



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