Technical Support Lead

6 days ago


London, Greater London, United Kingdom Amazon Full time

Job Description

As a Technical Support Lead, you will play a key role in ensuring the smooth operation of our IT infrastructure and services. You will be responsible for providing technical guidance and support to internal stakeholders, resolving complex technical issues, and collaborating with external partners to process support requests and incidents.

The ideal candidate will have a minimum of 2 years of experience in troubleshooting and supporting multi-user high availability environments, as well as expertise in network troubleshooting and support. They should also possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.



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