Technical Support Lead

6 days ago


London, Greater London, United Kingdom Aaron Wallis Sales Recruitment Full time

We are seeking an experienced TECHNICAL SUPPORT LEAD to join our team at Aaron Wallis Sales Recruitment. This is an excellent opportunity to develop your skills in client support and take your career to the next level.

About the Role:

  • This is a full-time, permanent position offering a competitive salary of up to £30,000 per annum.
  • You will be responsible for providing technical support to clients, developing and implementing effective strategies to drive client satisfaction and retention.
  • As a seasoned professional in client-facing roles, you will thrive in this position if you have experience in client support, relationship building, and communication skills.

Key Responsibilities:

  • Provide exceptional technical support to clients via phone, email, or in-person meetings.
  • Develop and implement effective strategies to drive client satisfaction and retention.
  • Maintain strong communication and relationship-building skills to ensure seamless client interactions.

Requirements:

  • Proven work experience as a Customer Success or Technical Support Manager, or in a similar customer care-oriented/sales-oriented role.
  • Excellent communication and relationship-building skills.
  • Ability to think creatively and engage with senior management.

Benefits:

  • A competitive salary of up to £30,000 per annum.
  • Excellent opportunities for career progression within a growing company.
  • Pension and other benefits.


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