Technical Support and Improvement Lead

1 day ago


London, Greater London, United Kingdom CV Library Full time

Banham is looking for a Technical Support and Improvement Lead to enhance our technical support services. The ideal candidate will have a strong background in Alarm and CCTV systems and excellent communication skills.

Main Responsibilities:

  • Leading a team of technical support specialists to provide top-notch service to customers.
  • Developing and implementing improvement initiatives to reduce call volumes and improve response times.
  • Working closely with other departments to identify areas for improvement and implement changes.

Salary: up to £40K PA. Benefits: hybrid working, private medical cover, pension scheme enrollment, and professional development opportunities.



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