Technical Team Lead

17 hours ago


London, Greater London, United Kingdom Woodrow Mercer Tech Full time £55,000

The Technical Team Lead will oversee the daily operations of the IT Support Team, ensure efficient management and service delivery, guarantee the availability and optimal performance of critical business applications, and cultivate partnerships with strategic vendors.

Key responsibilities include managing cybersecurity practices to align with best practices, providing technical input into the direction of IT services and infrastructure, and developing and enforcing IT and cybersecurity processes to safeguard the business, enhance resilience, and maintain compliance with relevant standards and regulations.

A minimum of 2 years of experience in IT management, previous experience in a technical, user-facing IT role, and an ITIL Certification are essential for this role. Proficiency in current Microsoft Windows operating systems for both desktops and servers and expertise in Microsoft 365, Azure, Intune, Teams, and Entral ID/Active Directory administration are also required. Excellent communication skills and the ability to explain technical concepts clearly are necessary.

This role includes a salary of circa £55,000 based on experience, 25 days of annual leave plus bank holidays, and participation in a contributory pension plan and life insurance coverage equivalent to three times your salary.



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