Senior Leadership Role: Director of Customer Workflows
3 weeks ago
The Senior Director of Customer Workflows UKI will be responsible for spearheading the market success of ServiceNow's Customer Workflow products. These products are built on our market-leading Service Management platform, enabling enterprise processes to execute with uniform information.
Key Responsibilities- Strategic Leadership
- Lead a UKI growth strategy by leveraging both vertical and horizontal sales strategies.
- Oversee a leader in the Customer Workflow Solution Sales department.
- Closely collaborate with sales structure consisting of solution consulting, professional services, field sales teams.
- Manage your teams around achieving key KPIs of bookings to plan, pipeline creation, recruit to plan, and talent development.
- Be a trusted mentor and leader who sets a high bar, leading from the front.
- Establish and nurture relationships at the highest levels of organizations.
- Manage accurate forecasting and communications on a daily basis.
- Experience
- 10+ years' experience managing a team of field-based sales or solution sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 2,000 employees).
- Strong experience managing multi-tiered customer relationships; demonstrated ability to coach and mentor.
- A strong track record selling business applications in the customer service, field service, or supply chain domains.
- A consistent track record of meeting and exceeding team quotas selling to large accounts (20,000+ employees).
- Experience attracting, retaining, and developing high-performing, high-potential talent through assessing, selecting, onboarding, coaching, and developing.
We approach our distributed world of work with flexibility and trust. We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.
-
Senior Director of Customer Workflows UKI
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob Description:The Senior Director of Customer Workflows UKI will oversee the market success of ServiceNow's Customer Workflow products. These products are built on our market-leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.This role supports the strategy and...
-
Platform Architect for Customer Workflows
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob DescriptionAs a strategic and technical leader, you will guide clients through the implementation of ServiceNow's Customer Service Management (CSM) and Industry Vertical solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.Key ResponsibilitiesProject DeliveryAct as the...
-
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeAbout the Role:As a Senior Solution Sales Executive at ServiceNow, you will play a crucial part in driving the success of our Customer Workflows products across the UKI region.Your primary objective will be to achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by developing a comprehensive sales strategy with a...
-
Senior Solution Sales Executive
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob Title: Senior Solution Sales Executive - Customer WorkflowsJob Summary: We are seeking a Senior Solution Sales Executive to join our Customer Workflows team. As a member of this team, you will have a major impact on our future success.Key Responsibilities:* Develop a sales strategy in the allocated territory with a target prospect list, and a regional...
-
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeAbout This OpportunityThis is an exciting opportunity to join our team as a Platform Architect, leading the implementation of ServiceNow's Customer Service Management (CSM) and Industry Vertical solutions. As a technical expert, you will work closely with clients to deliver high-quality solutions that meet their business needs.What You'll DoDesign and...
-
Senior Solution Sales Executive
1 month ago
Staines-upon-Thames, Surrey, United Kingdom https:jobs-redefined.cositemap Full timeUnlock Customer Success with ServiceNowAt ServiceNow, we're revolutionizing the way businesses work. As a Senior Solution Sales Executive - Customer Workflows, you'll be at the forefront of driving growth and innovation in our rapidly expanding Customer Workflows focus area.With a strong understanding of customer engagement and operations, you'll develop and...
-
Senior Solution Sales Executive
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob DescriptionAs a key member of our Solution Sales team, you will play a pivotal role in driving our future success. With a strong focus on Customer Workflows, this team has the opportunity to drive growth and innovation for ServiceNow.We are seeking a Senior Solution Sales Executive - Customer Workflows who is a customer-facing domain expert, capable of...
-
Audit and Finance Leadership Role
1 day ago
Staines-upon-Thames, Surrey, United Kingdom Hays Senior Finance Full timeAudit and Finance Leadership OpportunityOur client, a leading accountancy firm, seeks an experienced accountant to join their audit team as a Senior Audit and Accounts professional. The role involves working with partners and managers to deliver high-quality audits, preparing accounts and reports, and leading assignments from planning to completion.The ideal...
-
Senior Solution Sales Executive
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob DescriptionAs a key member of our Solution Sales team, you will play a pivotal role in driving our future success. Our Customer Workflows focus area is rapidly growing, and we are seeking a seasoned professional to lead the charge. You will have the opportunity to drive business growth, collaborate with our executive team, and support our sales...
-
Senior Solution Sales Executive
1 month ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeJob SummaryWe are seeking a Senior Solution Sales Executive to drive the growth of our Customer Workflows platform in the UKI Healthcare and Higher Education sectors. As a trusted advisor to our customers, you will develop innovative business solutions that meet their needs and drive revenue growth.Key Responsibilities:Develop a sales strategy for allocated...
-
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob Title: Industry Architect, Customer and Industry Workflows ExpertJob Summary:As a ServiceNow Industry Architect, you will play a crucial role in defining the business value and solution architecture that meet our clients' needs. You will work closely with stakeholders to understand their strategic objectives, bring Industry best practices around typical...
-
Platform Architect, Customer
4 weeks ago
Staines, Surrey, United Kingdom ServiceNow Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly...
-
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob Title: Industry Architect, Customer and Industry Workflows SpecialistJob Summary: As a ServiceNow Industry Architect, you will play a crucial role in defining the business value and solution architecture that meet our clients' needs. You will work closely with stakeholders to understand their strategic objectives, bring Industry best practices around...
-
Senior Leadership Development Manager
1 month ago
Staines-upon-Thames, Surrey, United Kingdom Chubb Fire & Security Full timeAt APi Group, we're committed to building great leaders. As the Vice President Leadership Development, you'll play a key role in shaping our leadership development vision and strategy. Reporting to the Chief Learning Officer, you'll lead a team of nine professionals in designing and facilitating leadership development experiences for senior leaders.Key...
-
Staines-upon-Thames, Surrey, United Kingdom Hays Senior Finance Full timeAbout the RoleWe are seeking an experienced Auditing Expert to join our team as a Senior. This is a dynamic opportunity for a qualified accountant with strong leadership skills to lead audit assignments and drive business growth.Key ResponsibilitiesLead audit assignments from planning to completion, leveraging expertise to deliver high-quality...
-
Senior Technology Consulting Director
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeJob DescriptionAt ServiceNow, we're committed to fostering a customer-first mindset that drives innovation and excellence. Our team is built on a foundation of great culture and diversity, creating a strong foundation for success.The Senior Manager, Solution Consulting will lead an effective and motivated team of highly skilled resources to support...
-
Water Quality Leadership Role
1 day ago
Staines-upon-Thames, Surrey, United Kingdom Affinity Water Full timeJob Summary">Avoid unnecessary water contamination and prioritize public health as a Senior Water Hygiene Technician with Affinity Water.This challenging role requires a professional with extensive knowledge of water hygiene practices, excellent leadership skills, and the ability to work effectively within a team environment.As a Senior Water Hygiene...
-
Global Customer Marketing Director
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom IFS Full timeJob Title: Global Customer Marketing DirectorJob SummaryThe Global Customer Marketing Director will be responsible for developing and executing marketing strategies to drive customer engagement and growth for IFS. This role requires a strong understanding of customer needs and preferences, as well as the ability to analyze and interpret market trends.The...
-
Platform Architect, Customer Solutions Expert
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob DescriptionThe Platform Architect for Customer Workflows is a strategic and technical leader responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.Key...
-
Senior Manager, Presales Solution Consulting
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Tx Workflow and Teams team. As a key member of our presales organization, you will be responsible for ensuring the effective and motivated team of highly skilled resources to support innovation cycles within the ecosystem to facilitate both vertical and horizontal...