Distribution Operations Coordinator

4 weeks ago


Bristol, Bristol, United Kingdom Expeditors Full time

Job Summary

As a Distribution Operations Coordinator at Expeditors, you will play a critical role in ensuring the smooth operation of our distribution center. Your primary responsibility will be to process and input customer orders and distribution accounts in a timely and accurate manner.

Key Responsibilities

  • Process and input customer orders and distribution accounts
  • Provide daily operational reports to management
  • Run stock reports to check for product availability
  • Generate all related paperwork and necessary information required for customer work orders
  • Perform accurate and timely data entry for receiving, order allocation, shipping, and inventory management
  • Rate domestic transportation bills
  • Coordinate special, last-minute shipping requests with the Transportation and Operations Departments
  • Trace orders as required and notify customers of activity concerning their order
  • Ensure accurate and timely client and vendor billing
  • Maintain damage records and backorder logs
  • Handle returned merchandise in an efficient manner and ensure proper credit is given to the customer
  • Input all receipts, putaways, moves, picks, shipments, and cycle counts
  • Communicate effectively with customers as required
  • Provide warehouse staff with necessary documents and information needed to complete receiving and ship orders
  • Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc.
  • Report customer feedback to management, including any signs of customer dissatisfaction
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information
  • Contribute to maintaining strong relationships with vendors (trucking companies, etc.)
  • Provide support with other miscellaneous projects, filing, and research
  • Oversee all paperwork associated with orders and maintain the corresponding files
  • Maintain a current and accurate DLSOP that details the processing requirements for each account
  • Answer phone calls according to Expeditors standards
  • Receive inventory
  • Ensure accurate and timely data entry into our operating system

Requirements

  • 2 years related experience and/or training; or equivalent combination of education and experience
  • Previous experience in inventory control and/or distribution operations
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Displayed ability to work independently with minimal supervision
  • Good computer skills (Excel, Word, PowerPoint)


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