Station Assistant

3 days ago


Gloucester, Gloucestershire, United Kingdom FirstGroup Full time

Join us as a Gateline Assistant and become an integral part of the team at Gloucester Station As a key member of our operations team, you'll be responsible for ensuring smooth fare collection and providing a positive experience for every passenger.

This is a fantastic opportunity to develop your customer service skills and work in a fast-paced environment. You'll be part of a diverse team that values inclusivity and provides equal opportunities for all candidates.

Salary: £27,863 per annum

Key Responsibilities:

  • Provide exceptional customer service at ticket barriers
  • Operate and manage automatic ticket gates
  • Check and issue tickets, helping customers without valid fares
  • Maintain a clean, safe, and organized gateline area
  • Sell tickets using a mobile machine when needed

About the Location:

Glooucester Station is a busy city centre station, with services throughout the day direct to London, Bristol, Cardiff, Birmingham and beyond. The station is situated a short walk away from both Gloucester city centre and the Transport Hub, along with Gloucester Royal Hospital.



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